FRONT OFFICE VACANCIES

Guest Relation Officer / Lodge Anchor.

Stunning Intimate 5* Game Lodge.

Greater Kruger National Park Mpumalanga.

Front of House: we are looking for someone over the age of 30.  We are a small intermit lodge and do not require a manager.

FOH:  Welcome Guests, conducting lodge orientation, actives, dietary and allergies and abilities.

Handling check ins/check outs and billing.

Operate the gift shop

Pre arrival correspondence and attend meeting to discuss the guests requirements with all the HOD’s

Overseeing dining set up, Bar Stock control, ordering, Hosting bush dinners and alternating hosting at lodge.

Assisting Housekeeping manager and room checks.

Salary R 12 000 – R 15 000 including accommodation –  Unit with kitchenette, lounge area, en suite bedroom en suite bathroom and patio

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

All applications must include the following:

• A correct, recent and updated CV, including detailed employment dates with the month and year clearly stated.
• Written references from previous employers.
• Contactable references with correct contact details.
• Copies of tertiary educational qualifications and relevant certificates.
• A recent, professional and presentable profile photograph.

Guest Liaison / Night Relief.

World Class 5* Boutique Hotel.

Spectacular Ocean Views – Cape Town

Our client seeks a proven motivated Guest Liaison / Night Relief who , will ensure every guest experience is seamless, personal and unforgettable.

From a flawless arrival to a thoughtful farewell, will orchestrate all front of house interactions with precision and grace – day and night.

Key Responsibilities:

• Deliver an intuitive, personalized guest experience from check in to departure.
• Handle guest reservations, billing, profiles, and correspondence with accuracy and discretion.
• Prepare guest lists, itineraries, daily reports, and handovers with a meticulous eye for detail.
• Manage and maintain administrative systems (Opera, POS, MS Office) with consistency and care.
• Support concierge services and assist guests with bespoke recommendations and bookings.
• Oversee overnight operations and ensure the property is secure and guest-ready each morning.
• Liaise with all departments to ensure smooth daily operations and maintain house and maintain house standards.

Ideal Candidate:

• Sophisticated, service-driven, impeccably organised and naturally hospitable.
• Passionate about administrative excellence and organisational systems.
• Strong communicator with fluency in English and confidence dealing with international guests.
• Highly organised and detail-focused, with strong multitasking abilities.
• Knowledgeable about Cape Town’s cultural, dining, and leisure offerings.
• Flexible to work varied shifts, including nights and weekends.

Qualifications & Experience

• Formal Hospitality Qualification preferred.
• Minimum 3 Years experience in a 5 star or similar luxury environment
• Strong administrative background with excellent computer literacy (Opera, POS, Word, Excel, Outlook).

Salary R 16800 – 50% Med Aid – Pension Fund 6% both ways.

Gratuity: Paid monthly in arrears as per the split calculation.

Please submit updated and accurate CVs, including complete employment history, correct dates, current employment information, and any omitted details.