Food & Beverage Manager.

Award winning 5* Boutique Hotel – eSwatini – Swaziland.

Responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations.
Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.

Our client is seeking an energetic, vibrant & assertive candidate.

Hospitality Management Qualification required

4 – 5 years Hotel F/B  experience required.

5  years stock control experience in 5* Hotels required.

Strong hotel cuisine managerial experience required.

Exposure and understanding of F.B financials
Leading Food and Beverage Team
  • Manages the Food and Beverage department.
  • Supervises and manages employees. Manages all day-to-day operations.
  • Understands employee positions well enough to perform duties in employees’ absence.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others;
  • Advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Oversees all culinary, restaurant, beverage and room service operations.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork,
  • Continuous improvement and a passion for providing service.
  • Provides excellent customer service.
  • Responds quickly and proactively to employee’s concerns.
  • Provides a learning atmosphere with a focus on continuous improvement.
  • Monitors and maintains the productivity level of employees.
Ensuring Exceptional Customer Service
  • Provides excellent customer service.
  • Responds quickly and proactively to guest’s concerns.
  • Understands the brand’s service culture.
  • Drives alignment of all employees, team leaders and managers to the brand’s service culture.
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Verifies all banquet functions are up to standard and exceed guest’s expectations.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
Salary Highly negotiable – including accommodation & company benefits

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Food & Beverage Manager.

Exquisite luxury Game Lodge – Hex River – Western Cape

Hospitality Management Qualification

Must have at least 4 years F.B management experience in a 4 – 5* Hotel/Lodge.

Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel.

Experience at operator level of a Stock Management System
Excellent Guest Relations skills required
Highly presentable
Solid English verbal and written communication and interpersonal skills.
Exposure and understanding of F.B financials
Experience with stock control, stock count and resolving of stock discrepancies
Salary R 15 000 – Live / in & company benefits.

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Restaurant Manager

Exquisite Sandton Hotel – Large International Hotel Group – Gauteng.

Requirements :

Matric or equivalent (NQF 4);

Good numeracy, verbal and written English skills (NQF 4);

a tertiary qualification or diploma in hospitality management or similar;

at least four years’ experience in a similar role.

Additional Skills:

  • build and maintain a working environment in which staff are fully trained, supportive of each other, motivated and competent
  • apply HR policies and programmes diligently and effectively
  • maintain the health, hygiene and professional appearance of the restaurant area and all who work in it
  • implement action plans ensuring the optimal functioning of all areas of restaurant delivery so that guests’ expectations are exceeded
  • effectively manage the restaurant’s administration including meetings, action plans, preparation, menu planning and costing, equipment control, bookings and budgets
  • fulfill service requirements promptly and with a positive approach
  • work as part of a team or individually to deliver high quality standards.
Salary R 25 000 – R 30 000 including company Benefits.
  • Broadband D
  • Discovery Health – Comprehensive/Classic Saver
  • Alexander Forbes retirement fund – Pension/Provident
  • Group Life (GLA)
  • Funeral Cover
  • Uniform
  • Meals

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Service Manager

World Class, Award winning 5* Game Lodge

Sabi Sands Game Reserve Mpumalanga

The role of the Service Manager is to ensure a superior guest experience in the delivery of our service,

food and beverages and to ensure the successful management of Service staff to deliver on required standards

Requirements – Qualifications and Skills

• Excellent Interpersonal Skills

• At least 2 years management experience in similar role

• 5* Luxury lodge experience • NQF Level 4+ (Matric), Hospitality related certification

• Food & Beverage knowledge

• Thorough working knowledge of wine and grape varietals, as well as serving thereof • Administrative competence

• Able to multi-task • Able to work accurately under pressure

• Computer literate at intermediate level: MS Office, Excel

• Excellent verbal and written communication skills

• Able to work effectively as part of a team and independently

• Driver License

• Guest Relations and Hosting;

Manage Service Staff;

• Ensure service standards are met;

• Ensure Health & Safety standards are met;

• Staff training, conduct and performance management;

• Administration;

• Ensuring guest satisfaction;

• Handling guest complaints;

• Knowledge of Menus, food and wine;

• Development and execution of innovative and unique guest experiences for guests.

Salary highly negotiable Live – in & Company benefits

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