FRONT OFFICE VACANCIES

Category:

Reservations Manager.

Hotel & Luxury Game Lodge Group – Bryanston Gauteng

Based in Bryanston / Sandton Head Office.

5 years hotel reservations management experience required.

Proficient on eRes and have working knowledge of Opera and Apex

Hospitality management qualification or similar.

We are looking for an experienced reservations manager with excellent Guest relations skills.

To multitask and have a passion for the hospitality industry.

Applicants will be a leader to our Reservations department, comfortable with computer systems including Opera

as well as communicating over the telephone. 5 years experience in Reservations is preferred.

Salary R 30 000 CTC 

Apply for this Position


 

Member Services Coordinator – Reservations.

5* Resort Hotel – Ballito – KZN.

We are looking for a person who is experienced in dealing with high profile clients,

has Fractional ownership or Timeshare Reservations experience and who is

passionate about providing personalized 5* service.

This position has a high level of responsibility and the successful candidate will have the below skills:

  • Excellent written and verbal communication skills.
  • Proven track record of working with high profile clients.
  • Patient and can deal with all situations in a calm and professional manner.
  • Ability to learn, understand and work within all Club & Reservations Rules.
  • Ability to advise Members on how to maximize their membership benefits.
  • Acts with integrity and maintains confidentiality with Club and Member information.
  • Consistently follows up and completes all tasks unsupervised.
  • Experienced user of a reservations system, Merlin advantageous.
  • Fluent user of Outlook, Excel & Word.

Duties include:

  • Member Reservations
  • Member Exchanges
  • Exchange Reservations
  • Rental Reservations
  • Track Member benefits and usage
  • Proactively contacts Members who have not used their benefit
  • Attend to all Member enquiries via email, telephone, online or fax
  • Assist members with making pre-arrival arrangements
  • Assist operations team as needed

Salary R 10 000 negotiable.

Apply for this Position


 

Field Guide / FOH Couple

Intimate Luxury Game Lodge – Kruger National Park

We are looking for a vibrant energetic experienced couple for this vacancy.

He: Field Guide / Trails Guide

She : Front Office & Guest Relations.

3 years 5* Game Lodge experience required.

FGASA 1

Trails Guide qualification or back up

DEAD registered

Competency Advanced Rifle handling

Valid PDP

Traceable references

Matric will be a requirement for this position.

Valid Code B driver’s licence.

A criminal clearance certificate will be required.

Must have a valid South African ID.

Excellent communication skills.

Must be able to work in a team environment.

Salary FOH R 6 500

Salary Field Guide R 5 500

including accommodation and company benefits.

Gratuities over and above the amount of the salary.

Apply for this Position


 

Front Office Manager.

Exclusive 5* Game Lodge – Grahamstown Eastern Cape

Hospitality management qualification.

3 years F/O Management experience in 5* Game Lodges required.

Management of Front Office

Excellent Guest Relation skills required.

Reception and Front Office operations knowledge.

Must be computer literate on MS Office suite and have previous experience on

reputable management systems such as Opera or Fidelio

Salary R 10 000 –  R 12 000 negotiable including accommodation

Apply for this Position