FRONT OFFICE VACANCIES

Category:

Reservationist

World’s leading Game Reserve – 5* Game Lodge.

Eastern Cape.

2 – 3 years reservation experience in 5* Boutique Hotel or Game Lodge required.

Excellent Guest Relations skills

Attention to detail

Excellent admin skills and telephone etiquette

Ability to prioritise and schedule work

Be in possession of a valid South African work permit

Manage day to day duties and on job training with staff

Excellent reservation computer system skills required.

Salary R 15 000 including accommodation with company benefits.

Apply for this Position


 

Reservationist.

Award winning Boutique Hotel – Balgowan – KZN

2 – 3 years Hotel reservations experience required.

Hotel Management qualification.

Opera experience required.

The Reservationists role is to manage the accommodation, booking and property management system of the Hotel.

You will take responsibility and assist for marketing and promoting all accommodations and bookings

to maximize sales and will participate in maintaining such systems.

You will be responsible for bookings, payments and running of such reservations within the portfolio.

You maintain systems of control, developing and updating standards.

You are to maintain the Opera system as to bookings, payments, reservations, admin, filing, follow ups, confirmations,

Agents, STO contracts yearly, but not limited to only such.

Knowledge :

Health and safety

Quality control

Customer care

Licensing laws

Guest facilities and products

Sales and marketing to sell rooms

Attributes

Highly Developed Communication Skills

Awareness of management practices and procedures

Developing and training

Self Motivated

Physically very fit

Ability to work with multi-cultural team

Strong attention to detail is of utmost importance

Ability to maintain a booking system

Ability to close quotes to up sales

STRONG Multi Tasker

Telephone skills

Deadline driven

Administrative skills must be strong

Salary R 8 000 including accommodation and company benefits.

Apply for this Position


 

Lodge Anchor.

World Class 5* Game Lodge Mpumalanga.

4 – 5 years Assistant Lodge Management experience required.

Hotel school qualification

4 years’ work experience

Similar experience in a 5 star environment

Sound knowledge of food and beverage, in particular wine, cigars and cheese

Experience of Stock controls and management of month to month stock take

Excellent attention to detail

Computer literate

Exceptional communication skills in English

Financial management skills

Management experience of junior staff

Be in possession of a valid South African work permit

Relieves the Assistant Lodge Manager during cycle leave

Manage day to day operations

Coordination of service, wine tastings, functions etc

Managing stock, breakages

Manage staff in terms of discipline and service

Hosting

Check ins and outs

Salary highly negotiable including accommodation and company benefits.

Apply for this Position


 

Guest Relations Officer.

World Class 5* Game Lodge Mpumalanga.

2 years F/O 5* Game Lodge experience required.

Hotel school qualification

Similar experience in a 5 star environment

Friendly, bubbly nature

Attention to detail

Excellent admin skills and telephone etiquette

Ability to prioritize and schedule work

Front Office Guest Relations &  Strong administrative role.

The position is also responsible for guest arrival and orientation, hosting certain meals

and various other general functions within front of house.

Manage day to day duties and on job training with staff

Coordination of meal services & Hosting

Effective communication management including e-mail and between departments

Administration of indemnity forms, accounts, guest feedback, welcome notes, rooming lists, banking, stock sheets.

Checking guests in/out

Maintenance issues to be communicated and followed up on

Salary highly negotiable including accommodation and company benefits.

Apply for this Position