FRONT OFFICE VACANCIES

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Rooms Division Manager.

Luxury 5 Star Hotel Plettenberg Bay.

Needs experience in this position for at least 4 years.

Excellent uest Relation skkills

In control of F/O – Maintenance – Housekeeping departments

Excellent Staff Relations skills required.

We are looking for a candidate from a stable 5 star background.
You must have at least 3-4 years’ experience in a similar position.

Own transport needed

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

OTA  Administrator
Game Lodge & Hotel Group Bryanston
Key Responsibilities OTA & Distribution:
▪ Manage and maintain OTA platforms including Booking.com, Expedia, Hotelbeds, and other distribution partners.
▪ Ensure rates, inventory, restrictions, and availability are loaded accurately across all channels.
▪ Monitor rate parity and identify any discrepancies between direct and third-party booking channels.
▪ Assist with implementing promotional offers, campaigns, and visibility programmes across OTA platforms.
▪ Support the Revenue Team in executing pricing and distribution strategies. Content Management
▪ Maintain accurate property information, room descriptions, policies, amenities, and images across all online channels.
▪ Ensure property listings remain up to date and aligned with brand standards.
▪ Work with Operations and Marketing teams to update content when required.
▪ Monitor property visibility and ranking performance on OTA platforms. Reporting & Analysis
▪ Compile daily, weekly, and monthly reports on OTA production and performance.
▪ Track occupancy, revenue contribution, booking trends, and channel performance.
▪ Identify opportunities to improve visibility, conversion, and revenue generation. Assist with competitor and market analysis. Requirements
▪ Previous experience in hospitality, reservations, revenue management, e-commerce, or OTA administration.
▪ Good understanding of online distribution channels and hotel booking platforms.
▪ Strong administrative and organisational skills.
▪ Excellent attention to detail and accuracy.
▪ Strong Excel and reporting skills.
▪ Ability to work independently while managing multiple properties and deadlines.
▪ Strong communication and relationship-building skills.3 to 5 yearsThe package includes a mandatory 5% deduction toward the company’s provident fund.

Medical Aid is available as part of the CTC package.

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

Systems / Support Administrators.

Luxury Game Lodge Portfolio – Cape Town

Luxury 5*Game Lodge Group.

Based in Cape Town.

Experience with Nebula and APEX is essential, as the primary responsibility of these roles will be system administration,

including building rates, checking interfaces, troubleshooting system-related issues, and supporting ongoing system operations.

Requirements:

  • Strong knowledge of Nebula and APEX (essential)
  • Experience in system administration and support
  • Understanding of rates setup, interfaces, and reservations systems
  • Strong attention to detail and problem-solving skills

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

Reservations Consultant.

World Class 5* Game Lodge Lephalale Limpopo.

We are seeking a professional and enthusiastic Reservationist to join our Front Office team.

The Reservationist will be responsible for handling of all room reservation enquiries via telephone, email, and online platforms promptly and professionally.

Accurately input and manage reservations using the hotel’s PMS system (OPERA).

Maintain up-to date knowledge of room types, rates, promotions, and special packages.

Ensure guest details and preferences are correctly recorded for a personalized experience.

Coordinate with Front Office, Housekeeping, and Sales departments to ensure smooth operations.

Upsell room categories and add-on services to maximize revenue.

Respond to guest queries and requests courteously and efficiently. Always follow

Hotel policies and standard operating procedures.

Previous experience in hotel reservations or front office operations (minimum 1-2 years preferred).

Proficiency in hotel Management systems (Opera, Protel, or similar). Excellent verbal and written communication skills.

Strong customer service and sales orientation.

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

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