FRONT OFFICE VACANCIES

Category:

 

Reservations System Administrator.

Hospitality Group – Bryanston – Gauteng

Based at Head Officeoffices in Bryanston Johannesburg, the candidate would be responsible for the maintenance,

upgrading and managing of our reservations systems, rates & allocations.

Hospitality experience required

Management of all our Online Channels, including the continuous uploading of photos, information and promotions.

A sound background, knowledge and registration with HTI ERES System is mandatory in order to apply for this role.

Opera and other PMS knowledge is required.

E-res and Online Channel experience is a big must

A team player that is experienced in identifying any system errors or problems and is able to resolve problems quickly is our objective for this position.

Excellent communication skills in order to communicate with a variety of teams and users would be a necessity for the position.

Salary R 16 000 – R 17 000 including company benefits.

Apply for this Position


 

Guest Relations / PR Officer.

Luxury 5* Game Lodge – NW Province

5* Game Lodge seeks an experienced Guest Relations ‘/ PR Officer

Requirements :

Matric

Hotel School Management Diploma or equivalent.

Minimum 2 years experience as Guest Relations Officer in a 5* Boutique Hotel or

5* Game Lodge in properties with over 55 + rooms required.

Must currently be in a HOD position

Strong Guest Relations & PR skills.

A passion for people with excellent communication skills.

Excellent Team player.

Good computer skills.

Valid drivers licence

Salary R 10 000 including accommodation and company benefits

Apply for this Position


 

Group/Conference Reservationist

Large 4* Hotel Resort – Hazyview – Mpumalanga

  • Minimum Std 10 (grade 12) with Maths at B or C symbol.
  • Knowledge and experience with QSA an advantage.
  • Computer literacy (Word, Email and Internet).
  • A minimum of 12 months reservations experience, including groups.
  • To have strong organizational and negotiating skills
  • Must be methodical and strong on QSA system
  • Pro active and perfectionist approach to work
  • Fluent in English and Afrikaans, both spoken and written
  • Must be self-motivated and able to work well under pressure.
  • A sense of urgency, when needed.
  • Efficient, diplomatic and well presented
  • Professional telephone manner.
  • To assist on group check ins.
  • Clean drivers licence required. (Code 8)
  • Flexi hours

Key areas of Responsibility:

  • To run the Group Reservations.
  • To ensure all bookings are taken correctly and courteously.
  • Be able to communicate on a high level with all agents and clients.
  • Good communicating skills with owners and other departments.
  • Effective and prompt handling of queries
  • Maintaining efficient filing and follow up systems
  • To help with the maintaining of owners Data Base (QSA system).

Salary R 8 300 including accommodation and company benefits

Apply for this Position


 

Lodge Anchor.

World Class 5* Game Lodge Mpumalanga.

4 – 5 years Assistant Lodge Management experience required.

Hotel school qualification

4 years’ work experience

Similar experience in a 5 star environment

Sound knowledge of food and beverage, in particular wine, cigars and cheese

Experience of Stock controls and management of month to month stock take

Excellent attention to detail

Computer literate

Exceptional communication skills in English

Financial management skills

Management experience of junior staff

Be in possession of a valid South African work permit

Relieves the Assistant Lodge Manager during cycle leave

Manage day to day operations

Coordination of service, wine tastings, functions etc

Managing stock, breakages

Manage staff in terms of discipline and service

Hosting

Check ins and outs

Salary highly negotiable including accommodation and company benefits.

Apply for this Position


 

Guest Relations Officer.

World Class 5* Game Lodge Mpumalanga.

2 years F/O 5* Game Lodge experience required.

Hotel school qualification

Similar experience in a 5 star environment

Friendly, bubbly nature

Attention to detail

Excellent admin skills and telephone etiquette

Ability to prioritize and schedule work

Front Office Guest Relations &  Strong administrative role.

The position is also responsible for guest arrival and orientation, hosting certain meals

and various other general functions within front of house.

Manage day to day duties and on job training with staff

Coordination of meal services & Hosting

Effective communication management including e-mail and between departments

Administration of indemnity forms, accounts, guest feedback, welcome notes, rooming lists, banking, stock sheets.

Checking guests in/out

Maintenance issues to be communicated and followed up on

Salary highly negotiable including accommodation and company benefits.

Apply for this Position