FRONT OFFICE VACANCIES

Category:

Group & Series Co ordinator – Reservations – Hotel Group

A dynamic individual in the position of groups and series Co-ordinator is required to join a rapidly growing luxury hospitality group.

Based in our stunning offices in Bryanston Johannesburg,

the candidate would be responsible for the Group and Group Series bookings, for our group.

A sound background and knowledge of E-res is mandatory in order to apply for this role.

Other PMS knowledge is also an advantage.

A team player with excellent communication skills and a minimum of 5 years reservations in 4* – 5* Hotels  experience is required.

 

Key Performance areas would include:

  • Conversions of enquiries into sales
  • Making Reservations and Confirmation of reservations
  • Updating all Group and Series Bookings in E-res
  • Managing all overbooking and Block out dates in E-res
  • Daily/Weekly Reports
  • Dealing with Site inspections and visits.
  • Dealing with key agents for this property

Salary R 15 000 – R 18 000 with company benefits.

Apply for this Position


 

Reservations Consultant

A dynamic individual in the position of a Reservations Consultant is required to join a rapidly growing luxury hospitality group.

Based in our stunning offices in Bryanston Johannesburg, the candidate would be responsible for the Reservations

of a few of our properties, within our group.

A sound background and knowledge of E-res is mandatory in order to apply for this role.

Other PMS knowledge is also an advantage.

A team player with excellent communication skills and a minimum of 5 years reservations experience is required.

 

Key Performance areas would include:

  • Reservation calls and transferring of calls
  • Conversions of enquiries into sales
  • Making Reservations and Confirmation of reservations
  • Making sure that the correct Rate code pulls through when making your reservations
  • Collecting all travel agents/tour operators’ vouchers/payments
  • Product Knowledge
  • Make sure reservations information gets updated accordingly
  • Upselling or offering different products if their property is not available
  • Amendments/Cancellations

Salary R 15 000 R 18 000 with company benefits.

Apply for this Position


 

Front Office Manager

Big 5 Large Game Lodge – Karoo – Western Cape

Hospitality Management Diploma

3 years F/O Management experience in Game Lodges or Boutique Hotels required.

Excellent Guest Relations skills required.

Strong leadership skills required

Excellent Computer skills & knowledge

Innkeeper Hotel system experience.

Strong personality and Stable track record essential

Salary R 15 000 including accommodation with company benefits.

Apply for this Position


Reservationist

World’s leading Game Reserve – 5* Game Lodge.

Eastern Cape.

2 – 3 years reservation experience in 5* Boutique Hotel or Game Lodge required.

Excellent Guest Relations skills

Attention to detail

Excellent admin skills and telephone etiquette

Ability to prioritise and schedule work

Be in possession of a valid South African work permit

Manage day to day duties and on job training with staff

Excellent reservation computer system skills required.

Salary R 15 000 including accommodation with company benefits.

Apply for this Position


 

Lodge Anchor.

World Class 5* Game Lodge Mpumalanga.

4 – 5 years Assistant Lodge Management experience required.

Hotel school qualification

4 years’ work experience

Similar experience in a 5 star environment

Sound knowledge of food and beverage, in particular wine, cigars and cheese

Experience of Stock controls and management of month to month stock take

Excellent attention to detail

Computer literate

Exceptional communication skills in English

Financial management skills

Management experience of junior staff

Be in possession of a valid South African work permit

Relieves the Assistant Lodge Manager during cycle leave

Manage day to day operations

Coordination of service, wine tastings, functions etc

Managing stock, breakages

Manage staff in terms of discipline and service

Hosting

Check ins and outs

Salary highly negotiable including accommodation and company benefits.

Apply for this Position


 

Guest Relations Officer.

World Class 5* Game Lodge Mpumalanga.

2 years F/O 5* Game Lodge experience required.

Hotel school qualification

Similar experience in a 5 star environment

Friendly, bubbly nature

Attention to detail

Excellent admin skills and telephone etiquette

Ability to prioritize and schedule work

Front Office Guest Relations &  Strong administrative role.

The position is also responsible for guest arrival and orientation, hosting certain meals

and various other general functions within front of house.

Manage day to day duties and on job training with staff

Coordination of meal services & Hosting

Effective communication management including e-mail and between departments

Administration of indemnity forms, accounts, guest feedback, welcome notes, rooming lists, banking, stock sheets.

Checking guests in/out

Maintenance issues to be communicated and followed up on

Salary highly negotiable including accommodation and company benefits.

Apply for this Position