FRONT OFFICE VACANCIES

Category:

 

Night Manager.

Busy Leading 4* Resort Hotel – Drakensberg.

Hospitality Management Qualification

3 years Hotel Night Management experience required

Front Office Computer Software experience required

Supervise night cash up and audit procedures

Oversee restaurant/ bars/conferencing/PCOs,/functions at night

Supervise night cleaning  crew/Public Areas

Ensure venues are turned around and locked

Restaurant set up for breakfast

Supervise laundry if and when night shifts are run (normally during winter when electricity tariffs are lower)

Well versed in night OHS and emergency procedures

Assist with guest issues and incidents

Able to inspect rooms/chalets as and when needed

Salary  R 17 000.00 negotiable – including accommodation.

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Assistant Reservations Manager.

Exclusive 4* Hotel – Centurion – Gauteng.

Hospitality Management qualification with further 3 years Reservation Supervisory experience required.

Excellent Computer skills – Opera F/O system experience required.

Excellent communication skills.

Excellent telephone skills.

Must be able to work under pressure

Must be able to operate within the Hotel policies and procedures in

regards relating to Front Office.

Be able to pay particular attention to standards & operational issues.

Ensure that guest satisfaction is maintained at all times.

Salary R 12 000 including company benefits.

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Front Office Guest Services.

World Class exquisite 5* Game Lodge – Mpumalanga.

Hospitality Qualification with 2 years 5* Hotel or 5* Game Lodge Guest Relation skills experience required.

The Guest Services Officer provides a personalized, professional concierge and reception service to guests.

Reception and switchboard duties.

An aptitude for management.

Excellent telephone manager.

Excellent communication and organisational ability.

Excellent English reading, writing and speaking ability.

Computer skills required.

Knowledge of food preparation and the terminology of food

Excellent presentation and people skills

The ability to work as an individual and as part of a team

The ability to communicate with guests of all races and languages

An understanding of the etiquette involved in hosting guests of different cultures

Attention to detail

Passion in terms of Service Excellence and willingness to grow in this area

Salary R 10 000 including accommodation & Company benefits.

Pension Fund & Medical Aid.

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Reservationist

Exclusive 5* Game Lodge – Mpumalanga

Previous experience/training

Min Gr. 12 certificate

Fluent in English and Afrikaans

Previous reservations experience (online and direct bookings, flights & road transfers)

Nightsbridge or similar booking system

Pastel experience would be a great advantage

2 years industry experience

Due to our high occupancy, must be able to work under pressure without supervision.

Duties will include:

Handling all guest bookings and accounts

Assist in FOH when needed

Hosting duties every 3rd night

Salary R 9 000 including accommodation & company benefits

Meals on duty.

Apply for this Position