Busy Leading 4* Resort Hotel – Drakensberg.
Hospitality Management Qualification
3 years Hotel Night Management experience required
Front Office Computer Software experience required
Supervise night cash up and audit procedures
Oversee restaurant/ bars/conferencing/PCOs,/functions at night
Supervise night cleaning crew/Public Areas
Ensure venues are turned around and locked
Restaurant set up for breakfast
Supervise laundry if and when night shifts are run (normally during winter when electricity tariffs are lower)
Well versed in night OHS and emergency procedures
Assist with guest issues and incidents
Able to inspect rooms/chalets as and when needed
Salary R 17 000.00 negotiable – including accommodation.
Assistant Reservations Manager.
Exclusive 4* Hotel – Centurion – Gauteng.
Hospitality Management qualification with further 3 years Reservation Supervisory experience required.
Excellent Computer skills – Opera F/O system experience required.
Excellent communication skills.
Excellent telephone skills.
Must be able to work under pressure
Must be able to operate within the Hotel policies and procedures in
regards relating to Front Office.
Be able to pay particular attention to standards & operational issues.
Ensure that guest satisfaction is maintained at all times.
Salary R 12 000 including company benefits.
Front Office Guest Services.
World Class exquisite 5* Game Lodge – Mpumalanga.
Hospitality Qualification with 2 years 5* Hotel or 5* Game Lodge Guest Relation skills experience required.
The Guest Services Officer provides a personalized, professional concierge and reception service to guests.
Reception and switchboard duties.
An aptitude for management.
Excellent telephone manager.
Excellent communication and organisational ability.
Excellent English reading, writing and speaking ability.
Computer skills required.
Knowledge of food preparation and the terminology of food
Excellent presentation and people skills
The ability to work as an individual and as part of a team
The ability to communicate with guests of all races and languages
An understanding of the etiquette involved in hosting guests of different cultures
Attention to detail
Passion in terms of Service Excellence and willingness to grow in this area
Salary R 10 000 including accommodation & Company benefits.
Pension Fund & Medical Aid.
Exclusive 5* Game Lodge – Mpumalanga
Min Gr. 12 certificate
Fluent in English and Afrikaans
Previous reservations experience (online and direct bookings, flights & road transfers)
Nightsbridge or similar booking system
Pastel experience would be a great advantage
2 years industry experience
Due to our high occupancy, must be able to work under pressure without supervision.
Duties will include:
Handling all guest bookings and accounts
Assist in FOH when needed
Hosting duties every 3rd night
Salary R 9 000 including accommodation & company benefits
Meals on duty.