FRONT OFFICE VACANCIES

Category:

Front Office Manager

Big 5 Large Game Lodge – Karoo – Western Cape

Hospitality Management Diploma

3 years F/O Management experience in Game Lodges or Boutique Hotels required.

Excellent Guest Relations skills required.

Strong leadership skills required

Excellent Computer skills & knowledge

Innkeeper Hotel system experience.

Strong personality and Stable track record essential

Salary R 15 000 including accommodation with company benefits.

Apply for this Position


 

Lodge Anchor.

World Class 5* Game Lodge Mpumalanga.

4 – 5 years Assistant Lodge Management experience required.

Hotel school qualification

4 years’ work experience

Similar experience in a 5 star environment

Sound knowledge of food and beverage, in particular wine, cigars and cheese

Experience of Stock controls and management of month to month stock take

Excellent attention to detail

Computer literate

Exceptional communication skills in English

Financial management skills

Management experience of junior staff

Be in possession of a valid South African work permit

Relieves the Assistant Lodge Manager during cycle leave

Manage day to day operations

Coordination of service, wine tastings, functions etc

Managing stock, breakages

Manage staff in terms of discipline and service

Hosting

Check ins and outs

Salary highly negotiable including accommodation and company benefits.

Apply for this Position


 

Guest Services Supervisor

World Class 5* Game Lodge Mpumalanga

2 – 3 years experience in world class 5* Game Lodges

Hospitality management diploma

Hosting experience in 5* Game Lodges

Drivers License

• Primarily hosting and guest interaction •

Maintain hosting standards

• Be present at all times in the guest areas

• Serve drinks at the bar

• Set up bush functions from time to time

• Liaise between lodges about guest movements

• Work with the team and plan duties together, support where needed

• Be flexible and move between lodges

• Assist in lodge operations when not occupied with guests

• Play your part in ensuring guests get the world class Safari experience at its best • Maintain a high level of hygiene in line with statutory requirements

Behaviours / Skills

• A passion for people and making conversation • Basic Computer Knowledge

• Experience of stock taking and stock control

• Good Organizational skills

• Hands on approach

• Good communicator

• Anticipating guests needs and facilitating the small touches that enhance the guest experience

• Sensitive to cultural issues/ patient with colleagues

• Excellent social and interpersonal skills

• Sense of ownership and pride for the guest experience

• Attention to detail

• Flexible attitude and willing to take on tasks as necessary

• Able to interact with guests and behave appropriately

• Highly sociable and confident when meeting new people and able to entertain / host

Salary highly negotiable including accommodation

Apply for this Position


 

Guest Relations Officer.

World Class 5* Game Lodge Mpumalanga.

2 years F/O 5* Game Lodge experience required.

Hotel school qualification

Similar experience in a 5 star environment

Friendly, bubbly nature

Attention to detail

Excellent admin skills and telephone etiquette

Ability to prioritize and schedule work

Front Office Guest Relations &  Strong administrative role.

The position is also responsible for guest arrival and orientation, hosting certain meals

and various other general functions within front of house.

Manage day to day duties and on job training with staff

Coordination of meal services & Hosting

Effective communication management including e-mail and between departments

Administration of indemnity forms, accounts, guest feedback, welcome notes, rooming lists, banking, stock sheets.

Checking guests in/out

Maintenance issues to be communicated and followed up on

Salary highly negotiable including accommodation and company benefits.

Apply for this Position