MARKETING VACANCIES

Category:

Sales Executive.

World Class 5* Hotel Cape Town

To maximize revenues of the hotel by driving maximum contribution from all producing segments through the various sources. To develop and co-ordinate various programs and policies relating to all marketing and promotional activities of the hotel.

Responsibilities.

  • Plan and Forecast hotel revenue for rooms, F&B outlets and from various segments
  • Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from ESS to draw an action plan
  • Develop systems and procedures that achieve higher cost efficiency and guest satisfaction
  • Recruitment and Performance Appraisal/ Management of the staff in the department
  • Develop & Implement the annual plan using the TBEM framework, linking the department’s objectives to the unit’s overall strategy
  • Assist in developing the overall strategic direction for the relaunch and subsequent growth of the Hotel, adopting a total Revenue Approach.
  • Prepare appropriate forecasting tools and strategies to visualize market scenario and develop long range plans
  • Develop a means by which to continuously measure the program effectiveness as well as to track the trends in local marketplace and beyond, which would impact demand for the hotel
  • Build an accurate and effective database of current and potential guests/accounts
  • Maintain accurate and up to date information on competition’s performance, sales & marketing strategy etc
  • Propose room/F&B pricing strategy in consideration with hotel’s market positioning, target customer and desired mix

§     Develop a comprehensive market mix guideline and ensure sales as per those targets

§     Identify key customer needs through formal research, survey, sales calls & meetings

§     Implement revenue management techniques and ensure improved RevPAR

§     Co-ordinate with the Front Office & F & B Manager regarding daily sales, VIPs, regulars and other guest requirements

§     Co-ordinate with the Credits Manager on credit limits and outstanding from various guests/corporate

§     Build relationships, network & maintain regular contacts with corporate and individual customers, bookers, media, hoteliers and socialites

§     To determine, design and prioritise the relevant sales and marketing supportive activities, to achieve revenue/profit targets for all revenue generating departments

§     Control the hotel’s distribution channels to ensure timely relevant and exciting information reaches its intended audience

§     Identify key communities, plan various initiatives and co-ordinate the support activities.

§     Ensures that you work in a safe manner that does not harm or injure self or others.

§     To be involved with Health & Safety within the department. Ensuring compliance within the department and that Health & Safety directives are carried out.

§     Anticipate possible and probable hazards and conditions and either correct them or take action to prevent them from happening.

§     Ensure that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct maintained.

§     Continuously endeavour to improve the department’s efficient operation, and knowledge of own job function.

§     Oversee and co-ordinate the daily operations of the Reservation and Revenue Management function

Qualifications and Experience.

§     Minimum 3 years sales experience in the travel / tourism / hotel industry

§     Grade 12 Certificate

§     Certificate or Diploma in Sales & Marketing or Hotel Management

§     Valid Drivers Licence and vehicle for day to day travel / appointments

§     3 Years experience in a similar position

Directly Reports

To the Director of Sales and Marketing

Key Customers

Immediate team, managers and associates from support departments, internal and external clients.

Key Success Metrics

Guest Satisfaction, Performance against budgets, Cost Saving

Language Proficiency

Should be fluent in English.  Additional language advantageous

Knowledge & Skills

  • Computer literate (MS Office and Amadeus, S&C)
  • Good communication skills
  • Excellent writing and presentation skills on all levels and attention to detail
  • Ability to work without supervision
  • Ability to think creatively and generate original ideas
  • Confidence and tenacity to pursue leads, overcome obstacles, and secure business
  • Ability to work independently but also as part of a team
  • Ability to work effectively under pressure, react quickly, and meet tight deadlines
  • Goal orientated and results and target driven
  • Ability to travel when required by the company

Remuneration – Market related

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.


Sales Executive.

Well established Hotel Portfolio

Head Office based Gauteng Sandton.

The Hotel Sales Executive is responsible for generating revenue for all Hotels by selling their products and services to potential clients,

typically focusing on corporate clients, group bookings and events. 

The primary role of the Hotel Sales Executive is to increase the occupancy rates and overall sales at all Orion Hotels.

Responsible for:

  • Excellent Customer and personal service
  • English Language
  • Admin and Management
  • Health and Safety related to events
  • Computer literate
  • Active listening
  • Communication (verbal and written)
  • Coordination and monitoring
  • Critical thinking
  • Service orientation
  • Social perceptiveness
  • Time management
  • Problem solving
  • Rapport building
  • Problem sensitivity
  • Fluency of ideas
  • Attention to detail
  • Multi-tasking
  • Visualisation
  • Mathematical reasoning
  • Organising, planning and prioritising
  • Logical reasoning

Market Analysis

Stay informed about market trends, competitor activities, and industry developments.  Use this information to adjust sales strategies and stay competitive in the market

Sales Reporting:

Maintain detailed records of all sales activities, client interactions and revenue generated.

Prepare monthly reports for management in order to track performance and identify areas for improvement

Key Performance Indicator:

Client Acquisitions

Relationship Building

Sales Presentations

Negotiation

Collaboration

Customer Service

Event Planning

Budget Management

Stock Control

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.


Sales Excutive.

Well established Hotel Portfolio – Durban.

We are seeking a dynamic and results-driven Sales Executive to manage and grow our Government sector portfolio within the hospitality industry.

This role requires a proactive individual with a strong understanding of government procurement processes and the ability to build and maintain long-term client relationships.

Key Responsibilities:

Service and expand existing Government accounts while actively seeking new business opportunities

Build and maintain strong relationships with Government buyers, agents, and key stakeholders

Identify client needs and present tailored accommodation, conferencing, and group solutions

Prepare and deliver compelling sales presentations and proposals

Manage the full sales cycle, including quoting, booking, and follow-through

Monitor market trends and competitor activity to identify opportunities for growth

Consistently meet or exceed monthly and annual sales targets

Maintain accurate records of client interactions and sales activity using CRM systems

Requirements:

Proven experience in a sales role within the hospitality or leisure industry

Demonstrated experience working with Government clients, buyers, or procurement processes

Strong sales, account management, and relationship-building skills

Excellent communication, negotiation, and interpersonal skills

Ability to analyze market trends and translate insights into sales opportunities

Proficiency in CRM systems and Microsoft Office Suite

Highly motivated, target-driven, and results-oriented

Ability to work independently and manage time effectively

Valid driver’s license required; own vehicle advantageous

Additional information

Structured commission based on performance and target tiers

Fuel or car allowance (to be discussed)

Commission will be on a tier target system

Fuel or car allowance will be discussed

A drivers license is a requirement

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

Apply for this Position


Digital Marketing Manager 

Award winning 5* Hotel Limpopo

We are seeking a result-driven Digital Marketing Manager to lead and execute our digital marketing strategy.

The successful candidate will be responsible for increasing brand awareness, driving customer acquisition, and improving online engagement across all digital channels.

The Digital Marketing Manager will be responsible to develop, implement, and manage comprehensive digital marketing strategies.

Oversee campaigns across SEO, SEM, social media, email marketing and paid advertising. Analyse performance metrics and optimize campaigns to maximize ROI.

Manage and grow the company’s online presence and brand visibility.

Lead content strategy in collaboration with internal teams and external partners. Manage digital marketing budgets and ensure cost-effective spending.

Stay up to date with industry trends, tools and best practices.

The Digital Marketing Manager must have a bachelor’s degree in Marketing, Business, or a related field.

Proven experience as a Digital Marketing Manager or similar role.

Strong knowledge of SEO, PPC, Google Analytics, and social media platforms.

Experience with marketing automation and CRM tools.

Excellent analytical, communication and project management skills.

Ability to manage multiple campaigns and meet deadlines.

Salary Market related

Experience based.

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

Apply for this Position


Sales & Marketing Coordinator.

High End 5* Hotel Cape Town.

To optimise the efficiency of the Sales & Marketing Department by providing key liaison support. To maximise revenues through all incoming customer queries. Responsible for the administrative functioning of the department.

Responsibilities

  • Establish effective customer relationships and handle enquiries and requests either personally or over the phone.
  • Assist the Sales Team by making reservations at the hotel for FIT’s / groups / conferences, preparing rate proposals and following up on the business to ensure revenue.
  • Handle non-residential conference queries and ensure enhanced business.
  • Assist & maintain an efficient administration system within the department.
  • Maintain and ensure regular update of the team’s customer database as well as all incoming guest queries.
  • Ensure an efficient and accurate system, both manual and electronic for maintaining record of key data and documentation.
  • Assist the Commercial Sales Manager/Director of Sales with generation of MIS and other departmental reports.
  • Responsible for the inventory management of all Sales aids – brochures, CD’s and any other promotional material.
  • Assist with related duties as and when required by Sales & Marketing management.
  • Ensures that you work in a safe manner that does not harm or injure self or others.
  • To be involved with Health & Safety within the department. Ensuring compliance within the department and that Health & Safety directives are carried out.
  • Anticipate possible and probable hazards and conditions and either correct them or take action to prevent them from happening.
  • Ensure that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct maintained.
  • Continuously endeavour to improve the department’s efficient operation, and knowledge of own job function.
  • Ensures effective implementation of the Tata Code of Conduct at all times.
  • Efficient implementation of all work related instructions given by the superiors / management

Qualifications and Experience

§     Diploma / Degree from a reputable hotel school

§     1 Year experience in a similar position

Directly Reports

To the Director of Revenue

Key Customers

Immediate team, managers and associates from support departments, internal and external guests.

Key Success Metrics

Guest Satisfaction, Performance against budgets, Cost Saving

Language Proficiency

Should be fluent in English.  Additional language advantageous

IT Knowledge

  • Microsoft Office
  • Opera
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

Apply for this Position


Senior Graphic Designer.

Ultra Luxurious 5* Hotel Polokwane

We are seeking a talented and experienced Senior Graphic Designer to join our creative team.

The ideal candidate will have a strong portfolio, a keen eye for detail, and the ability to develop innovative visual solutions that align with brand objectives.

As a Senior Graphic Designer, you will lead design projects from concept to completion, collaborate with cross-functional teams, and mentor junior designer.

4 -5 years experience in the Hospitality Industry.

Apply for this Position


5* Hotel Sales Executive

Ultra Luxurious 5* Boutique Hotel Polokwane

Qualified and experienced Hospitality Sales Exec.

Implement effective sales strategies to maximize Hotel occupancy and revenue. Create promotional material and marketing campaigns to attract suited clientele.

Research new markets and business opportunities to identify industry trends, competitor activities, and customer preferences. Represent Hotels in various exhibition

events, trade shows, and networking events. Manage and maintain a comprehensive database of potential and existing clients. Prepare sales proposals to potential clients,

highlighting the best features and qualities of the Hotel. Review the customer service quality of the Hotel to ensure customers are tended to properly and resolve customer complaints.

Create and maintain customer loyalty by providing excellent customer service and building sustainable relationships with clients. Strengthen relationships with existing

customers to enable future bookings. Set annual sales budgets, reports and forecast. Implement effective strategies for achieving sales targets. Conduct assessment of sales

performance and implement improvements to sales processes and strategies. Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

Apply for this Position