OTHER VACANCIES

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Special Languages Travel Consultant – Spanish

Leading Luxury Safari Tourism Company.

Must have at least 3 – 5 or more years inbound tour operating experience

Extensive DMC knowledge of at least 2 of the 3 regions that we work i.e. South Africa, Southern Africa or East Africa

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.

Creative and out of the box planning and designing of leisure FIT tailor-made itineraries

Managing the reservations process including handling of bookings from quote to finalizing, including invoicing and travel documents

Ensuring turn around times are strictly adhered to according to standard operating practices

Proactive selling of products and services ensuring the best possible itinerary for the guests

Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers

Upholding the values ; Care of the people, Care of land and Care of the wildlife

Good understanding of delivering excellent service to agents/guests

An in-depth knowledge of Tour-plan or a similar booking system

An in-depth geographical, logistical and product knowledge of South, Southern and East Africa

A willingness and aptitude to learn

Fluent in both verbal and written Spanish preferably South American Spanish

SKILLS REQUIRED:

Communication skills and an excellent command of the English language (spoken and written)

Fluent in both verbal and written Spanish preferably South American Spanish

Time & desk management including working in an orderly focused manner

The ability to work under pressure and show initiative

Understanding of the travel industry – inbound Tour Operating specifically would be preferable

Attention to detail

Elaborating in writing explanations or descriptions

Exceptionally client/guest focused

Must be computer literate and have an in-depth knowledge of Word and Excel

Calm and professional manner of servicing agents/guests

An independent, curious and “can do it” nature

Salary R 20 000 – R 22 000 including company benefits.

Apply for this Position


 

Boutique Gallery Sales Executive.

Award winning top Leading 5* Game Lodge – Mpumalanga.

The core function of  the Boutique & Gallery Sales Executive is to offer an excellent guest experience while ensuring that sales targets are met.

Skills & Experience

  • Friendly, bubbly nature
  • Strong guest relations and communication skills, being confident with high end guests
  • A sense of style and creativity with an attention to detail;
  • An understanding of the special and subtle form of salesmanship required
  • Strong administration ability – particularly in terms of stock control
  • Enthusiastic, passionate and informed about the products on sale
  • An ability to operate independently in pursuit of ongoing improvement of the store
  • Computer skills – E-mail, MS Word and Excel, and Pastel in particular
  • Good interpersonal and communication skills (verbal and written)
  • Must be able to create exceptional sales to guests with both charm and grace
  • When dealing with guests, to uphold Standards of Excellence in terms of service delivery by providing the “extra touches”
  • Styling of the Boutique & Gallery in accordance with standards set by head office
  • Control stock & manage shrinkage
  • Manage daily, weekly & monthly admin
  • Communicate with lodges and update FOH on new items
  • Styling & displays
  • Oversee cleanliness & maintenance

Salary negotiable including accommodation with company benefits.

Apply for this Position


 

Entertainment Manager.

Large 4* Resort Hotel – Drakensberg

2 – 3 years hotel or resort experience – entertainment, guest relations, equestrian & administration.

Young vibrant & energetic candidate.

The Entertainment Manager is responsible for the overall Operation

and profitability of the Entertainment Department, the overall control of the Equestrian Centre,

the administration of Entertainment Stock, and the operation of guest satisfaction in line with

company policy or as directed by the General Manager.

Excellent Guest relations skills & communication is required.

The Entertainment Manager will be responsible for updating the activity board.

The Entertainment Manager will be responsible for all party evenings.

The Entertainment Manager will ensure that the staff adheres to all HACCAP principles

and local legislation.

The Entertainment Manager will ensure that the Team is well trained in terms of Product knowledge

to be able to confidently assist guest with any queries relating to the Entertainment department

as well as issues pertaining to the resort as a whole or the environment.

The Entertainment Manager will ensure that all Store Rooms which is utilized by Entertainment staff

and for any and all entertainment stock is maintained in an appropriate level and in compliance to the

Occupational Health and Safety Act, and Hygiene Laws and that HACCAP Principles are Applied

The Entertainment Manager will ensure that the products are purchased in accordance to the

agreed standards.

The Entertainment Manager will ensure continuity of supply of all Advertisement Posters,

and Activity Stock.

Salary R 12 400 including company benefits.

Provident fund and Medical Aid – company pays 50% and employee pays 50%

On site accommodation in an unfurnished 2 bedroom house with 1 bathroom, kitchen & lounge

One meal per shift whilst on duty

Use of the resort facilities during off peak times

Apply for this Position

 


 

Curio Shop Attendant

Exclusive 5* Game Lodge – Hoedspruit.

Matric / Grade 12 Certificate

Hospitality Qualification will be an advantage

RSA Driver’s License (PDP will be an advantage)

2 to 3 years’ experience in a similar environment / position

Neat and presentable

Fluent in English and able to assist guests with a lesser ability in the language

Responsibilities

Guest liaison

Curio shop general housekeeping
Curio shop display
Curio shop stock control which will include:
Stock Orders
Stock Receiving
Stock Transfer / Issues
Stock Takes
Assisting guests while shopping
Assisting guest in booking activities / spa / transfers etc.
Guest orientation
All relevant curio shop administration duties
All general office administration duties
Hosting Duty
Telephone Duty

Salary R 5 000 including accommodation.

All meals while on duty, Uniform & Laundry Service

Three week on / one week off cycle

Apply for this Position