General Operations Manager.

Exclusive 5* Game Lodge, is looking for an experienced General Manager to manage 5* Game Lodge,

which consists of 5  Lodges. Klaserie Game Reserve area – Limpopo.

Successful candidate needs to effectively manage the property, staff and everyday 5* Game Lodge operations,

to achieve optimal guest satisfaction, ensure compliance, maximization of financial performance,

and working environment in accordance with the standard operating procedures, policies and quality standards of the 5* property.

We are looking for a highly motivated, driven and proven Manager.

  • 5 Star Lodge experience required
  • Tertiary qualifications – Hospitality Management Qualification
  • Strong leadership skills
  • Be guest-centric ensuring great experiences
  • Innovative and creative – To drive the hospitality at the lodge to new levels
  • Must be proven and experienced in managing, training, cost control and have strong administrative skills.
  • In-depth knowledge of Rooms Division and Food & Beverage Departments;
  • Working knowledge of financial and administrative Principles;
  • Understanding of Hospitality Industry Ratio’s;
  • Working knowledge of Human Resource Policies and Practices;
  • Working knowledge of legislation applicable to the Hospitality Industry;
  • Understanding of Marketing, Sales and channel principles and processes;
  • Basic understanding of IT & Telecommunications software & hardware systems;
  • Knowledge of Diverse Cultures

Salary R 35 000 Negotiable – plus free housing and company benefits.

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Camp Manager.

Award winning 5* Game Lodge – Sabi Sands – Mpumalanga

The Camp Manager supports the Lodge Manager and  enables the lodge to provide efficient guest service

and to create a warm and welcoming atmosphere for all our guests.

A high level of focus on Guest Experience and staff management of the Guest Relations team.

A focus also will be on the Administration and Inventory Control of the Lodge.

Hospitality Management Qualification.

Requirements :

  • Excellent Interpersonal Skills
  • At least 3 years management experience in similar role
  • 5* Luxury lodge experience
  • NQF Level 4+ (Matric),
  • Hospitality related certification
  • Food & Beverage knowledge
  • Administration and financial controlling competence
  • Able to multi-task
  • Able to work accurately under pressure
  • Computer literate at advanced level : MS Office, Excel
  • Excellent verbal and written communication skills
  • Able to work effectively as part of a team and independently
  • Drivers License

Salary Highly negotiable. Live in position

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Assistant Lodge Manager

World Class 5* Game Lodge Sabi Sands Game reserve – Mpumalanga.

The main purpose of the assistant lodge manager is to assist the lodge manager in managing the lodge and,

by doing so, creating a profound guest experience, which is in line with the service, vision and creative concepts of the lodge.

This position is accountable to the Lodge Manager for this.

It is the responsibility of the assistant lodge manager to monitor the hospitality service, maintenance, gardening and housekeeping standards within the lodge.

In this capacity, guest expectations regarding the standard of service should be exceeded.

In addition, the lodge needs to be monitored so that it operates in a cost effective manner, remaining within the agreed budget;

as well as in a manner which is conducive to positive inter-personal relationships between staff and at a superior level of efficiency.

The assistant lodge manager is also responsible for ensuring that the morale of the lodge staff is kept at a high level and that staff are developed on an ongoing basis.

  • A minimum of 4 year’s work experience – ideally 2 years as a trainee and in a well-recognized five star hotel or world class lodge, as an assistant manager
  • Exceptional Food and Beverage knowledge
  • Financial management ability
  • A hardworking, co-operative manner
  • High standards of service excellence and a passion for the industry
  • Attention to detail
  • Exceptional English and a second language would be preferable
  • Good computer literacy
  • Excellent management ability and communication skills
  • A clear understanding of basic labour law and disciplinary procedures
  • A developmental approach to staff
  • Assertiveness, patience and good organizational skills
  • Understanding of housekeeping and maintenance procedures
  • An awareness of developments within the food and lodge industries, as well as international trends in hospitality

Salary Highly negotiable. Live in position

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Game Lodge Anchor

World Class 5* Game Lodge – Sabi Sands – Mpumalanga

The core function of the lodge anchor is to host the guest and manage all aspects of their stay to maximize guest delight.

  • Relieves the Assistant Lodge Manager during cycle leave and performs all duties relevant to this position
  • Manage day to day operations
  • Coordination of service, wine tastings, functions etc
  • Managing stock, breakages
  • Manage staff in terms of discipline and service
  • Hosting
  • Check ins and outs

Skills & Experience

  • Hotel school qualification
  • 4 years’ work experience
  • Similar experience in a 5 star environment
  • Sound knowledge of food and beverage, in particular wine, cigars and cheese
  • Experience of Stock controls and management of month to month stock take
  • Excellent attention to detail
  • Computer literate
  • Exceptional communication skills in English
  • Financial management skills
  • Management experience of junior staff
  • Be in possession of a valid South African work permit

Salary highly negotiable including accommodation with company benefits.

Apply for this Position