Lodge General Manager.
Luxury 5* Game Lodge Eastern Cape.
Requirements:
This role is highly guest-facing, people-focused, and detail-driven.
Key Responsibilities
Guest Experience
● Oversee the full guest journey from arrival to departure.
● Maintain a visible, professional presence with guests.
● Anticipate guest needs and address issues proactively and discreetly.
● Work closely with the guiding team to ensure guest preferences and feedback are captured and acted upon.
● Uphold consistent standards across accommodation, service, and public areas.
Lodge Operations:
● Coordinate daily lodge operations across all departments.
● Ensure effective communication and handovers between teams and shifts.
● Support smooth daily rhythms and management coverage.
● Maintain and follow established operational systems.
• 5 years of Lodge management experience in a leadership role.
• Exceptional people management skills – ability to inspire, train, and develop staff.
• Strong financial acumen, including budget management and cost control.
• Proven track record of driving operational efficiency and guest satisfaction.
• Proficiency in Office Suite & Email applications.
• Strategic problem-solver with excellent decision-making skills.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Lodge General Manager.
Luxury 4* Game Lodge Eastern Cape.
Requirements:
This role is highly guest-facing, people-focused, and detail-driven.
Key Responsibilities:
● Oversee the full guest journey from arrival to departure.
● Maintain a visible, professional presence with guests.
● Anticipate guest needs and address issues proactively and discreetly.
● Work closely with the guiding team to ensure guest preferences and feedback are captured and acted upon.
● Uphold consistent standards across accommodation, service, and public areas.
Lodge Operations:
● Coordinate daily lodge operations across all departments.
● Ensure effective communication and handovers between teams and shifts.
● Support smooth daily rhythms and management coverage.
● Maintain and follow established operational systems.
Requirements:
• 5 years of Lodge management experience in a leadership role.
• Exceptional people management skills – ability to inspire, train, and develop staff.
• Strong financial acumen, including budget management and cost control.
• Proven track record of driving operational efficiency and guest satisfaction.
• Proficiency in Office Suite & Email applications.
• Strategic problem-solver with excellent decision-making skills.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Assistant Manager.
Luxury 5* Game Lodge Hoedspruit
Key responsibilities include:
- Acting Lodge Manager in the absence of the LM.
- Take full responsibility for the management of the following teams.
- Front of House
- Food & Beverage Department
- Housekeeping and Maintensance
- Human Resources
Day Sheets / Rooming List / Arrival Report
Reception, Curio Shop and Switch Board
Banking, Invoices and Gratuities
Site Inspections – Show Time
Guest Feedback – Centricity Feedback system
Staff development and training
Staff management
Staff welfare & staff morale
Inspire, stimulate and lead the Kapama team and maintain discipline
Manage leave cycles and training files
Budget and Finance
Qualifications and experience required:
- Minimum 5 years Management experience in a 5 star boutique operation or Big 5 reserve with in a similar lodge environment
- Hospitality management qualification
- Strong Operational and Financial experience
- High Emotional Intelligence
- Hospitality and service training experience
- Room Division Experience
- Practical with some experience in maintenance
- Valid drivers license and own transport
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Assistant Lodge Manager.
5* Game Lodge Eastern Cape.
Requirements
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Assistant Lodge Manager.
4* Game Lodge Eastern Cape.
Requirements
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Luxury 5* Camp & Lodge – Malawi
We are seeking an experienced, professional management couple to join our senior team, with clearly defined and complementary roles: Lodge Manager and Maintenance Manager.
The Lodge is one of Malawi’s longest-established safari operations, with nearly 40 years of operating history in the country and over 30 years at the lodge. We are proud to be part of Malawi’s emergence as a high-quality safari destination and are committed to delivering an exceptional guest experience built on professionalism, consistency, and strong leadership.
This is a senior appointment suited to a calm, capable couple with strong professional backgrounds, high personal standards, and the ability to lead in a remote environment.
LODGE MANAGER
Primary Focus
The Lodge Manager is responsible for day-to-day lodge operations and the guest experience, ensuring a consistently high standard of service and smooth coordination across departments.
This role is highly guest-facing, people-focused, and detail-driven.
Key Responsibilities
Guest Experience
● Oversee the full guest journey from arrival to departure.
● Maintain a visible, professional presence with guests.
● Anticipate guest needs and address issues proactively and discreetly.
● Work closely with the guiding team to ensure guest preferences and feedback are captured and acted upon.
● Uphold consistent standards across accommodation, service, and public areas.
Lodge Operations:
● Coordinate daily lodge operations across all departments.
● Ensure effective communication and handovers between teams and shifts.
● Support smooth daily rhythms and management coverage.
● Maintain and follow established operational systems.
People Leadership
● Lead and support lodge staff with clarity, respect, and consistency.
● Mentor junior team members and contribute to staff development.
● Foster a positive, professional, and accountable working environment.
Standards & Oversight
● Identify potential issues early and resolve them before they affect guests.
● Maintain attention to detail across guest-facing areas.
● Communicate clearly with the General Manager regarding performance, challenges, and improvement ideas.
Profile & Experience
● Strong experience in high-end safari lodges or professional hospitality environments.
● Confident and natural with international guests.
● Calm, organized, and solutions-focused.
● Comfortable leading local teams in a remote setting.
● High level of professionalism and personal standards.
MAINTENANCE MANAGER
Primary Focus
The Maintenance Manager is responsible for the coordination, supervision, and execution of maintenance and infrastructure activities across Mvuu Camp & Lodge.
This role requires technical understanding, strong organization, and disciplined follow-through.
Key Responsibilities:
Maintenance Leadership
● Oversee the maintenance department and multiple trades.
● Work with supervisors and heads of department to plan and execute work.
● Ensure maintenance tasks are prioritised, prepared properly, and completed to agreed standards.
● Reduce rework through correct methods and supervision.
Projects & Maintenance
● Assist with planning and executing maintenance and improvement projects.
● Coordinate materials, tools, and labour effectively.
● Support longer-term maintenance planning.
Systems & Procedures
● Maintain and improve maintenance systems and workflows.
● Ensure clear reporting, task tracking, and sign-off.
● Promote organized, safe, and efficient work practices.
Collaboration
● Work closely with the General Manager on standards, methods, and execution.
● Coordinate maintenance activity around lodge operations to minimise guest impact.
● Communicate clearly and professionally with teams.
Profile & Experience
● Strong technical or operational background (maintenance, engineering, construction, or similar).
● Experience managing teams and multiple work streams.
● Methodical, organised, and quality-driven.
● Comfortable working with local teams and providing hands-on guidance.
● Experience in remote or African environments is an advantage.
WHAT WE OFFER
● A senior role at one of Malawi’s most established safari lodges.
● A professional and supportive management environment.
● Competitive remuneration and benefits (to be discussed).
● A unique lifestyle opportunity in a remote safari setting.
WHO THIS ROLE SUITS
● A confident, professional management couple with complementary skills.
● Individuals who value structure, standards, and teamwork.
● People who enjoy responsibility, ownership, and continuous improvement.
● Those who see lodge management as both a career and a lifestyle.
Salary $ 4000 NETT
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
General Manager. (On Hold)
Multiple award winning 5* Game Lodge Lephalale Limpopo.
Oversee daily operations of the large 5* Game Lodge.
Ensure that all departments (front desk, housekeeping, food and beverage,
maintenance, etc) function seamlessly. Foster a guest-centric culture among staff. Address guest complaints and resolve issues
promptly. Prepare and manage budgets, forecasts, and financial reports. Monitor revenue and expenses to ensure profitability.
Develop strategies to increase revenue. Conduct performance evaluations and manage staff schedules. Develop and execute
marketing strategies to attract new guests and retain existing ones. Ensure compliance with health, safety and sanitation standards.
Oversee security protocols to protect guests, staff, and property. Ensure that the property is well-maintained and aesthetically appealing.
Oversee repairs, renovations, and upgrades. Identify news business opportunities. Monitor industry trends and adapt strategies accordingly.
Provide regular reports on financial performance, guest feedback, and operational issues to owners or stakeholders.
Responsibilities:
• Lead & Inspire: Provide visionary leadership across all hotel departments, ensuring seamless operations and a culture of excellence.
• Guest Experience: Maintain world-class service levels, exceeding guest expectations at every touchpoint.
• Financial Success: Control budgets, manage costs, and drive revenue growth while maintaining profitability.
• Operational Excellence: Ensure the highest standards in housekeeping, maintenance, front office, and food & beverage.
• Team Development: Recruit, train, and mentor a team passionate about hospitality.
• Strategic Planning: Implement innovative strategies to enhance the hotel’s market position.
• Compliance & Standards: Uphold industry regulations and company policies.
Requirements:
• 10 years of hotel management experience in a leadership role.
• Exceptional people management skills – ability to inspire, train, and develop staff.
• Strong financial acumen, including budget management and cost control.
• Proven track record of driving operational efficiency and guest satisfaction.
• Proficiency in Office Suite & Email applications.
• Strategic problem-solver with excellent decision-making skills.
Salary R 30 000 – R 40 000 including accommodation.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Operations Manager.
Exquisite Ultra Luxury 5* Game Lodge – Lephalale – Limpopo
Job Specifications & Requirements:
4 – 5 years experience in an Operations Management position in a 4/5 Star Hotel.
Management of all Hotel departments.
- Exceptional skills in staff and guest relations
- Ability to multitask, adapt to changing business needs, and think critically
- Strong organizational and time management skills
- High attention to detail
- Sound employment history with contactable references.
Strong hands on leader – who leads by example
Grade 12 and be computer literate
Previous experience on Opera and Micros
Formal hospitality degree/diploma preferable
Candidate will be required to:
Be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.
Effective leadership, manage and oversee all departments within the hotel
Plan and manage the day to day operations effectively
Drive the broader goals of the hotel in relation to all outlets mentioned above
To ensure consistent acquisition and maintenance of guests
The managing of Human Resources paperwork for the entire hotel
Ensure the required policies, procedures and administrative systems and controls are in place
Day to day guest interaction to receive feedback and actively implement necessary action
Overseeing and assisting in departmental stock takes
Adherence to all company practices
Leading, training and motivating the team
Drive the hotel’s quality plan and implement all required standards
To stand in and perform the duties of an Acting General Manager in the absence of the General Manager
Salary: R32 000 Live / in
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.