General Manager – Urgent.
We are seeking a highly capable and results-driven General Manager to oversee the operations of a luxury hotel in Abuja Nigeria.
The ideal candidate should have a strong background in marketing, financial management, and people leadership,
with a proven ability to drive revenue, improve operational efficiency, and build high-performing teams.
The candidate must be strategic, creative, and execution-focused, with the ability to think on their feet and solve problems effectively.
We are particularly interested in individuals who can elevate service standards, implement structure and accountability, and strengthen overall business performance.
Key Responsibilities:
- Oversee all hotel operations across departments
- Drive occupancy, revenue, and overall profitability
- Lead, train, and manage departmental heads and staff
- Improve service delivery and guest experience
- Implement operational systems, SOPs, and performance standards
- Ensure strong financial control and cost management
Candidate Profile:
- Minimum 8–12 years of experience in hospitality
- Prior experience as a General Manager or senior leadership role
- Strong commercial awareness (marketing + revenue generation)
- Excellent leadership and team management skills
- Proactive, detail-oriented, and solutions-driven
- Experience in Africa or similar markets is an advantage
- Experience working in Nigeria is a strong plus
Compensation & Benefits:
- Salary: Open and negotiable based on experience
- Accommodation: Provided (within the hotel)
- Medical: Full coverage provided
- Annual Leave: 30 days
- Meals: Provided by the hotel
- Laundry: Provided
- Transportation: Official vehicle provided
- Flights: Annual return ticket (home country) provided
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Rooms Division Manager.
Luxury 5 Star Hotel Plettenberg Bay.
Needs experience in this position for at least 4 years.
Excellent uest Relation skkills
In control of F/O – Maintenance – Housekeeping departments
Excellent Staff Relations skills required.
Own transport needed
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Food & Beverage Director.
Ultra Luxurious large 5* Hotel – Cape Town.
Provide the highest level of hospitality in all the F&B outlets. Achieve total guest satisfaction and organizational profitability through effective utilization of all resources.
Continuously delight the guest by offering trend setting and innovative products and services.
Major Areas of Responsibility
- Planning, Forecasting and Budgeting the revenues and cost for the department.
- Staffing and scheduling of the associates and allocation of duties to ensure the maximiation of associate productivity and minimize payroll costs.
- Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Surveys to draw an action plan.
- Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
- Recruitment and Performance Appraisal & Management of associates in the department.
- Develop &implement the annual plan using the Tata Business Excellence Model framework, linking the department’s objectives to the unit’s overall strategy.
- Manage and lead associates to ensure maximum productivity.
- Oversee outlet managers and supervisors with the day to day running of their departments.
- Oversee the daily activities of all the F&B outlets including banquets.
- Work with the outlet chefs in the area of cuisine, menu planning & design for the various outlets / banquets.
- Ensure through regular monitoring of GSTS and feedback, prompt, efficient and accurate service is provided to all guests.
- Conduct regular meetings with the outlet managers and supervisors and constantly monitor guest concerns, compliments and suggestions.
- Organize food festivals and develop guest loyalty and retention programms
- Compile and review the monthly profit and loss statement for various outlets and assist the outlet managers in implementing the approved budget, monitoring revenue and costs on a daily basis and assist in taking corrective action.
- Ensure that all the operational standards set for all the equipment& processes are followed.
- Maximizze F&B profitability by implementing the cost containment strategies for all the outlets.
- Prepare the promotion and marketing / PR plans for various outlets and execute the same.
- Conduct refresher-training programms for the associates and guide the new members of the department.
- Maintain regular contacts with corporate and individual customers, and build strong relationships with them.
- Stay informed about local, national and international best practices/trends in food service, interior design, technology and entertainment in F&B.
- Develop departmental trainers in association with the training department & oversee all the training activities within the department.
- Ensure that the department procures the best quality raw material and cost effective equipment.
- Ensure that TPAM requirements are adhered to and that all associates are trained and aware of TPAM regulations.
- Revise manager’s duty list to ensure that all areas of reporting and reconciling is covered.
- Perform audits, ensuring that LQA and Richey Standards are consistently followed and maintain positive audit results.
- Ensure that KRA’s are updated and completed whilst identifying new KRA’s and allocating them to the different associates.
- Address any grievance and counselling issues among the department associates.
- Ensures that you work in a safe manner that does not harm or injure self or others.
- To be involved with Health & Safety within the department. Ensuring compliance within the department and that Health & Safety directives are carried out.
- Anticipate possible and probable hazards and conditions and either correct them or take action to prevent them from happening.
- Ensure that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct maintained.
- Continuously endeavour to improve the department’s efficient operation, and knowledge of own job function.
- Ensures effective implementation of the Tata Code of Conduct at all times.
- Efficient implementation of all work related instructions given by the superiors / management
Qualifications and Experience
- Graduates from reputed hotel management schools (desirable)
- Graduates with experience in hotels or hospitality sector
- 1 to 2 years in similar position (desirable)
Directly Reports
To the General Manager
Key Customers
Immediate team, managers and associates from support departments, internal and external guests.
Key Success Metrics
Guest Satisfaction, Performance against budgets, Cost Saving
Language Proficiency
Should be fluent in English. Additional language advantageous
Knowledge & Skills
§ Graduates from reputed hotel management schools
§ Experience in luxury hotels
§ Knowledge of other hotel services
§ Knowledge about Food and Beverage services including cuisines, menus, accompaniments, wines, beers, spirits, cocktails, tobacco, teas, coffees, other non-alcoholic beverages and their the overall dining experience.
§ Rules of F&B service and service etiquette
§ F&B service skills and other operational skills
§ Professional guest interaction
- A Competitive basic salary package, inclusive of a lucrative incentive bonus structure.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
General Manager. (on hold).
Multiple award winning 5* Game Lodge Lephalale Limpopo.
Oversee daily operations of the large 5* Game Lodge.
Ensure that all departments (front desk, housekeeping, food and beverage, maintenance, etc) function seamlessly.
Foster a guest-centric culture among staff. Address guest complaints and resolve issues promptly.
Prepare and manage budgets, forecasts, and financial reports. Monitor revenue and expenses to ensure profitability.
Develop strategies to increase revenue.
Conduct performance evaluations and manage staff schedules.
Develop and execute marketing strategies to attract new guests and retain existing ones. Ensure compliance with health, safety and sanitation standards.
Oversee security protocols to protect guests, staff, and property. Ensure that the property is well-maintained and aesthetically appealing.
Oversee repairs, renovations, and upgrades. Identify news business opportunities. Monitor industry trends and adapt strategies accordingly.
Provide regular reports on financial performance, guest feedback, and operational issues to owners or stakeholders.
Responsibilities:
• Lead & Inspire: Provide visionary leadership across all hotel departments, ensuring seamless operations and a culture of excellence.
• Guest Experience: Maintain world-class service levels, exceeding guest expectations at every touchpoint.
• Financial Success: Control budgets, manage costs, and drive revenue growth while maintaining profitability.
• Operational Excellence: Ensure the highest standards in housekeeping, maintenance, front office, and food & beverage.
• Team Development: Recruit, train, and mentor a team passionate about hospitality.
• Strategic Planning: Implement innovative strategies to enhance the hotel’s market position.
• Compliance & Standards: Uphold industry regulations and company policies.
Requirements:
• 6+ years of hotel management experience in a leadership role.
• Exceptional people management skills – ability to inspire, train, and develop staff.
• Strong financial acumen, including budget management and cost control.
• Proven track record of driving operational efficiency and guest satisfaction.
• Proficiency in Office Suite & Email applications.
• Strategic problem-solver with excellent decision-making skills.
Salary R 30 000 – R 40 000 including accommodation.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Operations Manager
Ultra Luxury exquisite 5* Game Lodge – Lephalale – Limpopo
Job Specifications & Requirements:
4 – 5 years experience in an Operations Management position in a 4/5 Star Hotel.
Management of all Hotel departments.
- Exceptional skills in staff and guest relations
- Ability to multitask, adapt to changing business needs, and think critically
- Strong organizational and time management skills
- High attention to detail
- Sound employment history with contactable references.
Strong hands on leader – who leads by example
Grade 12 and be computer literate
Previous experience on Opera and Micros
Formal hospitality degree/diploma preferable
Candidate will be required to:
Be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.
Effective leadership, manage and oversee all departments within the hotel
Plan and manage the day to day operations effectively
Drive the broader goals of the hotel in relation to all outlets mentioned above
To ensure consistent acquisition and maintenance of guests
The managing of Human Resources paperwork for the entire hotel
Ensure the required policies, procedures and administrative systems and controls are in place
Day to day guest interaction to receive feedback and actively implement necessary action
Overseeing and assisting in departmental stock takes
Adherence to all company practices
Leading, training and motivating the team
Drive the hotel’s quality plan and implement all required standards
To stand in and perform the duties of an Acting General Manager in the absence of the General Manager
Salary: R32 000 including accommodation.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.