MANAGEMENT VACANCIES

General Manager.

We are seeking a highly capable and results-driven General Manager to oversee the operations of a luxury hotel in Abuja Nigeria.

The ideal candidate should have a strong background in marketing, financial management, and people leadership,

with a proven ability to drive revenue, improve operational efficiency, and build high-performing teams.

The candidate must be strategic, creative, and execution-focused, with the ability to think on their feet and solve problems effectively.

We are particularly interested in individuals who can elevate service standards, implement structure and accountability, and strengthen overall business performance.

Key Responsibilities:

• Oversee all hotel operations across departments
• Drive occupancy, revenue, and overall profitability
• Lead, train, and manage departmental heads and staff
• Improve service delivery and guest experience
• Implement operational systems, SOPs, and performance standards
• Ensure strong financial control and cost management

Candidate Profile:

• Minimum 8–12 years of experience in hospitality
• Prior experience as a General Manager or senior leadership role
• Strong commercial awareness (marketing + revenue generation)
• Excellent leadership and team management skills
• Proactive, detail-oriented, and solutions-driven
• Experience in Africa or similar markets is an advantage
• Experience working in Nigeria is a strong plus

Compensation & Benefits:

• Salary: Open and negotiable based on experience
• Accommodation: Provided (within the hotel)
• Medical: Full coverage provided
• Annual Leave: 30 days
• Meals: Provided by the hotel
• Laundry: Provided
• Transportation: Official vehicle provided
• Flights: Annual return ticket (home country) provided

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

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Operational Partner/General Manager.

World Class 5* Lodge & Spa Hazyview

To lead the restructuring of its iconic Retreat estate in Hazyview, Mpumalanga,

Consolidating 13 tented suites, 2 villas, spa, restaurant, and agricultural assets into a high-performance entity.

Qualifications:

Degree in business/hospitality/management;

5–10 years multi-departmental leadership;

10 years Hotel Management experience in 5* properties required.

This on-site role reports to the owner.

The position priorities hands-on leadership, HR transformation, and operational excellence—financial understanding is valuable but secondary to proven change management grit.

Executive Overview

The Retreat is undergoing a pivotal clean-slate transition to professionalize operations, optimize the R25m annual turnover, and restore its world-class status.

The GM will drive operational consolidation, workforce restructuring (exiting union structures for a high-performance team), and cultural transformation to unify farm and lodge staff.

Core Responsibilities

Leadership & HR

Execute total HR restructure: recruit core team, develop personnel policies, foster trust/accountability to resolve remuneration/tip disputes. Set KPIs for heads of department, ensure legal compliance.

Operations & Guest Experience

Oversee day-to-day management for five-star standards across tented suites, villas, spa (SalonBridge), restaurant (Tablet POS), and farm.

Conduct daily meetings with heads-of-departments.

Manage inventory control for farm-to-table sourcing, health/safety protocols, and sustainability initiatives (e.g., water efficiency).

Utilize Room Raccoon for property management.

Financial Management

Support P&L accountability through collaboration with the owner on budgets, internal payment controls, and oversight.

Manage capital, maintenance, and FFE projects within budgets. Integrate Xero accounting; provide daily finance updates and reports to the owner.

Key Performance Indicators (KPIs)

● Occupancy growth exceeding prior years.
● Turnover and EBITDA targets aligned to R25m revenue and R3m EBITDA
● Staff turnover reduction and union exit
● Food cost reduction and 98% inventory accuracy benchmarks
Candidate Profile
● Proven leadership in managing complex workforces through change; trusted yet decisive.
● Hands-on operational grit; on-site requirement.
● Tech-savvy with Xero, Room Raccoon, SalonBridge, Tablet POS.
● Solid financial understanding to support P&L oversight (accounting/finance background advantageous but not required).
● Qualifications: Degree in business/hospitality/management preferred; 5–10 years multi-departmental leadership;
● Comfortable with high-performance standards and regulatory compliance (labour laws, tourism grading, environmental farm standards)

Why Join the Estate ?
Autonomy with direct input to reshape the business; profit-share upside; transformative impact on an iconic South African estate.

Offers a competitive base of R65 000–R85 000 per month.

Additional Incentive Profit share

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

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HR Manager

Highly reputable Prestigious Hotel Group JHB North.

Based in JHB

Multi-property (various hotel and lodge locations)
Reports To:
Group General Manager

1. Job Purpose
The HR Manager is responsible for strategically leading and managing the Human Resources function across a group of hotels and lodges, ensuring full legal compliance, effective HR
operations, a high-performance culture, and an engaged, well-developed workforce.
This role ensures alignment of HR strategy with the group’s business objectives and hospitality service standards.

2. Key Responsibilities

A. Strategic HR Leadership
Develop and implement group-wide HR strategies, policies, and procedures aligned with the organisation’s goals and South African labour legislation.
Support hotel leadership teams to drive a consistent, high-performance hospitality culture.
Contribute to executive and operational decisions impacting workforce planning and organisational design.
B. Compliance & Industrial Relations
Ensure full compliance with all labour legislation, including BCEA, LRA, EE Act, OHSA, and relevant hospitality-sector requirements.
Manage and guide processes relating to disciplinary action, grievances, CCMA preparation, union interaction, and conflict resolution.

Maintain accurate and up-to-date HR documentation, audits, and statutory reporting.

C. Talent Acquisition & Workforce Planning

Oversee the full recruitment lifecycle for all hotel properties, ensuring attraction of hospitality-appropriate talent.
Implement robust onboarding programmes and ensure accurate job profiles across the Group.
Drive diversity, transformation, and Employment Equity initiatives.

D. Learning, Development & Performance Management

Conduct skills assessments and oversee training plans to enhance staff capability and service standards.Oversee performance appraisal systems that promote accountability and high performance.
Maintain training records to support compliance and employee development.

E. HR Operations, Payroll & Administration

Oversee payroll administration for accuracy in salaries, benefits, service charges, gratuities, leave, and statutory deductions.
Ensure all HR records, HRIS systems, and reporting processes are accurate and consistent across all hotels.
Manage HR budgets and optimise HR operational processes.

F. Employee Relations, Culture & Engagement

Promote an engaged workforce through wellness initiatives, staff events, and recognition programmes.
Maintain a visible HR presence at hotel sites, acting as a trusted advisor for staff and management.
Foster a positive organisational culture that supports retention and service excellence.

3. Qualifications & Experience

Essential:

Experience across multiple hospitality properties.
Knowledge of hospitality labour practices, service charge management, and seasonal staffing patterns.Degree in Human Resources, Industrial Psychology, or related field.
Minimum 3–5 years HR Manager or Assistant HR Manager experience within
hospitality (hotel or lodge environment).
Proven experience managing HR functions for workforce volumes (100+ em
Payroll system experience (e.g., SAGE).

4. Skills & Competencies

Strong knowledge of South African labour legislation and IR processes.
Excellent interpersonal, communication, and leadership skills.
Ability to manage diverse, multilingual workforces.
High emotional intelligence and conflict-resolution ability.
Strong organisational skills and attention to detail.
Integrity, discretion, and ability to handle confidential information.

5. Personal Attributes

Approachable and empathetic, with the ability to engage at all levels.
Resilient and able to manage high-pressure hospitality environments.
Solutions-driven and proactive.
Commitment to staff development and service excellence.

6. Working Conditions

Travel between hotel properties within the group.
Availability for after-hours HR support during operational incidents.
Interaction with unions, external consultants, training providers, and auditors.

Market related Salary package

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

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Operations Manager.

Global Hospitality & Wellness Portfolio

Reports to  Founder & CEO

Location  Remote  |  Travel to Dubai, Bali, Cape Town, Brazil

Type  Full-Time

Visa  Dubai work visa sponsorship available (male candidates only due to current visa quota)

The company is a fast-growing portfolio of hospitality and wellness ventures operating across multiple countries.

Their brands include boutique hotels in Kenya, a hotel in Cape Town, a villa in Bali, wellness and lifestyle startups and a growing real estate portfolio.

We are building a global lifestyle and hospitality group from the ground up, and we need an operationally excellent leader to help us scale.

THE OPPORTUNITY

This is a ground-floor opportunity to join as Operations Manager in a dynamic, multi-country portfolio at startup-stage compensation with significant growth potential. You will work directly with the Founder and the CFO (based in India) to drive operations across hospitality, wellness, and real estate ventures. The client is looking for someone young, hungry, competent, and physically fit who wants to build something meaningful and grow into a senior leadership position (COO) over the next 3–5 years.

KEY RESPONSIBILITIES

• Oversee day-to-day operations across all portfolio companies, ensuring targets are met for revenue, profitability, and guest satisfaction.
• Coordinate with the CFO on budgeting, cost control, and financial reporting across ventures.
• Manage and optimise operations for Pravilo, Nudge, and Roomie — with an immediate priority to reach breakeven and then grow toward USD 30K/year profit per venture.
• Support the operational setup and launch of the Cape Town hotel and Bali villa rental property.
• Travel regularly to Dubai (primary hub), Bali, Cape Town, and Brazil to conduct site visits, manage teams, and ensure quality standards.
• Recruit, train, and manage on-the-ground teams across locations, working with local managers and the shared leadership team (CFO, CMO).
• Develop and implement SOPs, KPIs, and reporting frameworks for each venture.
• Identify operational efficiencies and cost-saving opportunities across the portfolio.
• Support real estate asset management, including coordination with property managers for rental units.
• Act as a key liaison between the Founder and all operational teams, ensuring alignment on vision and execution.

REQUIREMENTS

• Recent graduate or early-career professional with a degree in Hospitality Management, Business Administration, Tourism, or a related field.
• Strong interest in and understanding of the hospitality and wellness industries — internships or exposure to hotels, lodges, spas, or short-term rental management is a plus.
• Demonstrated leadership potential through academic projects, internships, student organisations, or early work experience.
• Excellent organisational, problem-solving, and communication skills.
• Comfortable with frequent international travel (valid passport with ability to obtain visas for UAE, Indonesia, South Africa, and Brazil).
• Physically fit and energetic — this role involves significant travel, site visits, and hands-on operational work.
• Self-starter who thrives in a lean, fast-paced startup environment with minimal hand-holding.
• Proficient in Google Workspace, project management tools (Asana, Notion, or similar), and comfortable with financial spreadsheets and reporting.
• Fluency in English required; additional languages (Portuguese, Afrikaans, Bahasa Indonesian) are a strong plus.
• Must be eligible for Dubai work visa sponsorship under current company visa allocation (male candidates only).

Advantageous experience

• Experience working in or with African and/or Southeast Asian markets.
• Background in short-term rental management (Airbnb, Booking.com).
• Interest or experience in wellness, fitness, or biohacking industries.
• Familiarity with Dubai business regulations and free zone operations.
• Prior internship or work experience in a hotel, lodge, or hospitality group.

COMPENSATION & GROWTH PATH

• Base salary: USD 1,500/month.
• Performance bonuses tied to venture profitability milestones.
• Clear pathway to COO title and increased compensation as portfolio income grows — the goal is to scale total portfolio income to USD 750K+ annually.
• Opportunity to grow into a long-term senior leadership role with potential equity participation.
• Dubai visa sponsorship and travel expenses covered for business trips.
• Work directly with the Founder — high visibility, high impact, and real ownership of outcomes.

Compensation  USD 1,500/month + performance bonuses & growth incentives

Visa  Dubai work visa sponsorship available (male candidates only due to current visa quota)

Apply for this Position

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General Manager

Idyllic Resort Kenya Coast.

Beach retreat, offering an authentic African experience, and renowned Kenyan hospitality.

Explore the unspoiled, uncrowded north coast, and take advantage of the excellent watersports, scuba diving and snorkeling, adventure activities

An award winning Beach Resort in Kenya is looking for a dedicated and professional General Manager to run

•  A well established, professional team of co-workers.
• A successful hotel with a positive review rating on review platforms.
• The chance to lead a known property and take it to a new level.
• Competitive salary + performance bonus based on business success.

•  Operational Leadership: Management of all departments – Responsible for entire Resort Operation.
• Sales and marketing: Take a lead in working with local and international travel  agents, tour package organizers and destination management companies.
• Lean Staff Management: Implement and monitor cross-training programs. Ensure the staff -to-guest ratio remains efficient during low-occupancy periods without sacrificing service quality.
• F&B Oversight: Monitor the food service to ensure consistency, cost-control, and guest satisfaction.
• Revenue & Marketing: Work with ownership to identify strategies to increase occupancy through local and international partnerships, reputation management
• (TripAdvisor/OTA scores), and guest loyalty.
• Financial Control: Manage the operational budget, in conjunction with the finance lead and relevant departments.
• Statutory compliance: Ensure compliance with all statutory institutions (TRA, NEMA, KRA Labor institutions, County government and others).

• Experience: Minimum 7 years in hotel management, preferably 4years in a tropical or island resort setting.
• Technical Knowledge: Basic understanding of tropical facility operations and maintenance.
• Communication: Exceptional guest relation skills; ability to resolve issues on the spot.
• Financial Literacy: Strong grasp of P&L statements, labor cost percentages, and food cost management.
• Academic requirements: Bachelor’s degree in hospitality and tourism management from a reputed institution.
• Strong leadership & mentoring skills – Listen, Inspire and Empower the team to perform their duties to the best of their ability and according to company standards.
• Strong management skills.
• Problem solving skills
• Excellent communication and interpersonal skills (listening skills, verbal communication etc)
• Positive attitude, Self-motivated, Confident

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

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Racquets Hub Manager.

Recreational Estate.

Northern Suburbs JHB

We are searching for a suitable candidate to fill the position of a Racquets Pavilion Manager.

Essential Job Functions:

• Coordinate, plan and supervise the day-to-day operation of the Racquets pavilion, including the maintenance of the area.
•Manage racquets facilities and oversee court bookings, court utilisation and general maintenance.
•Manage the sales and rental of equipment as well as the equipment required for area maintenance.
•Work with management to ensure all income and expenditure are accounted for, and that the highest standards of financial propriety are always upheld.
•Manage the assigned staff to ensure service delivery in both the check-in and Food & Beverage areas and report any F&B issues to the Food and Beverage manager.
•Provide information and service to members and their guests about available facilities and activities.
•Promote a fun and relaxing atmosphere for members and their guests.
•Organise, manage & execute private, social as well as club events for the various racquet sports.
•Design and deliver programmes across all racquets sports to attract new players, maximise court utilisation, and drive participation and revenue.
•Establish induction processes to introduce members and their guests to all racquet sports.
•Promote the rules and regulations of the courts and facility intended for the safety and welfare of guests and members.
Essential skills and characteristics
•Passionate about expanding all the racquet sports.
•Strong communication skills and the ability to communicate effectively in English, both verbally and in writing.
•Possess strong knowledge of tennis, squash and padel, with the ability to provide direction to players and organise/run tournaments.
•Must be able to engage extensively with members and their guests.

Salary R 20 000 – R 25 000.

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

 

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Food & Beverage Director.

Ultra Luxurious large 5* Hotel – Cape Town.

Provide the highest level of hospitality in all the F&B outlets. Achieve total guest satisfaction and organizational profitability through effective utilization of all resources.

Continuously delight the guest by offering trend setting and innovative products and services.

Major Areas of Responsibility

• Planning, Forecasting and Budgeting the revenues and cost for the department.
• Staffing and scheduling of the associates and allocation of duties to ensure the maximiation of associate productivity and minimize payroll costs.
• Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Surveys to draw an action plan.
• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Recruitment and Performance Appraisal & Management of associates in the department.
• Develop &implement the annual plan using the Tata Business Excellence Model framework, linking the department’s objectives to the unit’s overall strategy.
• Manage and lead associates to ensure maximum productivity.
• Oversee outlet managers and supervisors with the day to day running of their departments.
• Oversee the daily activities of all the F&B outlets including banquets.
• Work with the outlet chefs in the area of cuisine, menu planning & design for the various outlets / banquets.
• Ensure through regular monitoring of GSTS and feedback, prompt, efficient and accurate service is provided to all guests.
• Conduct regular meetings with the outlet managers and supervisors and constantly monitor guest concerns, compliments and suggestions.
• Organize food festivals and develop guest loyalty and retention programms
• Compile and review the monthly profit and loss statement for various outlets and assist the outlet managers in implementing the approved budget, monitoring revenue and costs on a daily basis and assist in taking corrective action.
• Ensure that all the operational standards set for all the equipment& processes are followed.
• Maximizze F&B profitability by implementing the cost containment strategies for all the outlets.
• Prepare the promotion and marketing / PR plans for various outlets and execute the same.
• Conduct refresher-training programms for the associates and guide the new members of the department.
• Maintain regular contacts with corporate and individual customers, and build strong relationships with them.
• Stay informed about local, national and international best practices/trends in food service, interior design, technology and entertainment in F&B.
• Develop departmental trainers in association with the training department & oversee all the training activities within the department.
• Ensure that the department procures the best quality raw material and cost effective equipment.
• Ensure that TPAM requirements are adhered to and that all associates are trained and aware of TPAM regulations.
• Revise manager’s duty list to ensure that all areas of reporting and reconciling is covered.
• Perform audits, ensuring that LQA and Richey Standards are consistently followed and maintain positive audit results.
• Ensure that KRA’s are updated and completed whilst identifying new KRA’s and allocating them to the different associates.
• Address any grievance and counselling issues among the department associates.
• Ensures that you work in a safe manner that does not harm or injure self or others.
• To be involved with Health & Safety within the department. Ensuring compliance within the department and that Health & Safety directives are carried out.
• Anticipate possible and probable hazards and conditions and either correct them or take action to prevent them from happening.
• Ensure that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct maintained.
• Continuously endeavour to improve the department’s efficient operation, and knowledge of own job function.
• Ensures effective implementation of the Tata Code of Conduct at all times.
• Efficient implementation of all work related instructions given by the superiors / management

Qualifications and Experience

• Graduates from reputed hotel management schools (desirable)
• Graduates with experience in hotels or hospitality sector
• 1 to 2 years in similar position (desirable)

Directly Reports

To the General Manager

Key Customers

Immediate team, managers and associates from support departments, internal and external guests.

Key Success Metrics

Guest Satisfaction, Performance against budgets, Cost Saving

Language Proficiency

Should be fluent in English.  Additional language advantageous

Knowledge & Skills

§  Graduates from reputed hotel management schools

§  Experience in luxury hotels

§  Knowledge of other hotel services

§  Knowledge about Food and Beverage services including cuisines, menus, accompaniments, wines, beers, spirits, cocktails, tobacco, teas, coffees, other non-alcoholic beverages and their the overall dining experience.

§  Rules of F&B service and service etiquette

§  F&B service skills and other operational skills

§  Professional guest interaction

• A Competitive basic salary package, inclusive of a lucrative incentive bonus structure.

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

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Director of Food & Beverage.

World Class 5* Golf Resort George – Garden Route – W Cape.

The F.B Director will be instrumental in shaping and delivering our culinary vision and experience.

We are seeking a person who can partner with all the role-players in this space to consistently deliver hospitality experiences that are put together with care, delivered with joy, and leave our customers with memories of a certain brand of magic that they cannot compare to anywhere else.

We are looking to bring into the team someone who truly understands a complex 5-star hotel and resort environment; who is capable of effectively building leadership, knowledge and craftsmanship in the food and beverage industry. The ideal candidate will have a track record of success in these areas and is on a personal level creative, passionate about the industry and particularly skilled to deliver luxury and quality in the most delicious way possible, across a number of outlets.

KEY RESPONSIBILITIES:

You will be responsible for the overall Food & Beverage Division throughout the Estate  (please note that these are key areas and therefore not an exhaustive list of duties):

• Ensure the food and beverage offering is of a world-class standard at all touch points
• Ensure that menus and special touches are continuously refreshed, cohesive and aligned to the concept in each outlet
• Ensure Member and Guest relationships are built and supported effectively, professionally, warm and sincere; ensure feedback is attended to promptly and with empathy;
• Ensure the development of talent is prioritized, successful and aligned to the required key competencies per area of our hospitality offering;
• Ensure sound financial, operational and people management practices are implemented and adhered to;
• Ensure financial management practices, as well as budgeting and controls are understood and that it is meeting targets (stock and OE controls are in place and adhered to, budgets, CAPEX projects, forecasting, audits, etc.);
• Ensure health and safety requirements and hygiene standards are understood and complied with.

In short – build a team and a food & beverage brand that are truly exceptional.

KEY COMPETENCIES AND BEHAVIOURS: The role requires someone who is competent in communicating with internal and external stakeholders at all organisational levels (in writing or verbally), establishing and maintaining constructive and cooperative working relationships with others, making decisions and solving problems, and organising, planning, and prioritising work. The ideal candidate will also be diligent, act with integrity, can practice self-control and has a high stress tolerance, is a team player, can be appropriately assertive.

We are looking for someone who can demonstrate competence and positive energy in terms of the following key work activities:

• Coaching and Developing Others / Training and Teaching Others
• Developing and Building Teams
• Organizing, Planning, and Prioritizing Work
• Making Decisions and Solving Problems
• Thinking Creatively
• Generally – all intent, energy and will is channeled to deliver a consistently extraordinary hospitality experience.

KEY QUALIFICATIONS AND SKILLS: This position requires:

• A minimum of 6 years’ hospitality success, with at least 3 years’ experience in a similar / comparable senior role within the luxury space
• Verifiable success as a Food & Beverage leader across all areas of culinary service, including banqueting experience;
• Working knowledge of the following key managerial operational matters: menu engineering, wine list compilation and management, financial management and reporting, stock and OE controls and management, OHSAct;
• Knowledge of technology (software and hardware) relevant to kitchen management, accounting and point of sale systems and advanced competency in MS Office are essential.
• Knowledge of Cimso/Opera/SAP/Blazon/Micros will be beneficial.
• Relevant international experience will be advantageous.

Salary market related for an executive who reports to a MD.

Accommodation is suitable for a family (3 bedroom, 2 bathrooms, bedrooms are upstairs).

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

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General Manager. (on hold).

Oversee daily operations of the large 5* Game Lodge.

Ensure that all departments (front desk, housekeeping, food and beverage, maintenance, etc) function seamlessly.

Foster a guest-centric culture among staff. Address guest complaints and resolve issues promptly.

Prepare and manage budgets, forecasts, and financial reports. Monitor revenue and expenses to ensure profitability.

Develop strategies to increase revenue.

Conduct performance evaluations and manage staff schedules.

Develop and execute marketing strategies to attract new guests and retain existing ones.  Ensure compliance with health, safety and sanitation standards.

Oversee security protocols to protect guests, staff, and property. Ensure that the property is well-maintained and aesthetically appealing.

Oversee repairs, renovations, and upgrades. Identify news business opportunities. Monitor industry trends and adapt strategies accordingly.

Provide regular reports on financial performance, guest feedback, and operational issues to owners or stakeholders.

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.