Sales Estates Executive.

Palm City Residences is a luxury residential village complex located on the Janzour coastline – Libya, comprising 413 residential units, apart from a supermarket, catering facilities, indoor and outdoor pools, health club, laundry and clinic. Operating since 2009, the complex has long been known as a primary expat hub in Tripoli, with a varied foreign resident portfolio.

Role Description

The Sales Executive is responsible for the overall management of the lease agreements (including extensions and addendums) concluded with our clients, as well as input and maintaining of all contracts in the Palm City Residences ERP System (IBM Maximo) whilst ensuring that any expiring leases due for renewal are flagged, communicated and managed in a timely manner. The Contracts Executive will also be required to assist the Administration & Business Development Manager in receiving, processing and executing client enquiries for both long and short term lets as well as co-ordinating with Finance to ensure that active leases are being followed up on and invoiced by due date.

Qualification & Requirements :

  • Tertiary level of education. BS in business administration or hospitality management with a clear link to property management or contract management.
  • Excellent Guest Relations skills required.
  • Vibrant outgoing, well spoken, highly professional sales exec.
  • Contracts Management experience
  •  Estate Management experience
  • Highly versed in Microsoft Office applications (especially the use of spreadsheets) and technologically friendly, particularly with regards to database software.
  • Minimum 5 years of experience in a similar role. Experience of working in a legal office and/or in property leasing is highly regarded.
  • Experience of working in Arabic cultures highly desirable but not essential.

The selected candidate must be a highly organized individual, meticulous to written detail, with the ability of good time management and workload prioritization. Very well presented, possessing a good business acumen, the successful candidate must demonstrate tact and courtesy when dealing with any client enquiries. A good communicator, the post holder should be technologically savvy, be familiar with legal jargon/contractual terms and have a very high level in both written as well as spoken English. Working after office hours may be regularly required. Previous related lease administration and/or property management experience should be well demonstrated. Working knowledge of Arabic is a plus but is not essential.

The Contracts Executive will have the following duties:

Assist in receiving, processing and executing client enquiries;

Meeting with clients and showing clients around the property as required;

Negotiate with clients basing on Management parameters;

Prepare and complete draft lease agreements, amendments and addendums according to agreed terms with client;

Monitor progress of lease agreements and renewals through the approval processes;

Input, maintain and manage lease agreements in the ERP System;

Organize, index and maintain original copies of lease contracts;

Assist in management of short-let leases;

Liaise with Finance to ensure invoices are issued against executed contracts;

Assist the Administration & Business Development Manager in the running of the department;

Liaison with the Palm City management team as appropriate;

Perform other responsibilities as assigned by Management;

Skills :

  • Committed person who is a pleasure to work with and aims to deliver and then maintain a high level of business occupancy in the compound. Takes initiative to seek out
  • Alternative customers or additional business opportunities. Can help with work prioritization. Wants the brand and the company to grow.
  • As a go-getter, he/she is always on top of things and definitely does not need to be supervised to deliver. Understands and appreciates time sensitivity.
  • Has a clear understanding of office management.
  • IT savvy person. Understands how best to leverage new applications where they can add value to the smooth running of the Contracts Office. Has experience of using Microsoft Teams (or Slack) and embraces the use of technology to work more efficiently.

Salary Euro 2500 – 2750 NETT including free Studio accommodation – expat & company benefits.

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Marketing & Graphic Designer.

Collection of  hand picked luxurious extraordinary properties in South Africa & Austria.

Excellent graphic design skills and own graphic design programs

Digital Marketing qualification or sufficient experience in the successful management of multiple digital channels and community management.

Deliver intelligent digital campaigns, blogs, advertising and strategies.

Facebook, Instagram, Twitter, LinkedIn, YouTube etc. Google Analytics, Data Studio and other related social analytics tools

Experience in reservations and travel bookings (flights, transfers and accommodation)

Content Admin and Media Planning: Manage the content plan, booking calendar and scheduling/posting of content for the department across all digital platforms

Co-ordinate, administrate and report on all marketing activity

Communicate with suppliers, co-ordinate and assist with digital advertising campaign planning, competitions, and other associated tasks

Ensure all artwork and administrative processes have been executed on time and cross-functional team approvals received

Assist where required in checking and ensuring all content is loaded timeously and accurately

Email: Setup, schedule and send emailers weekly, pull databases, manage mailboxes, send internal marketing releases, setup URL trackers and reporting,

as well as overall involvement in the ongoing development and implementation of the email marketing strategy

Community Management: Setup, schedule and publish content to social media accounts, engage with community and respond to inquiries to agreed standards

Review and report as per briefed campaign requirements

Reporting: Prepare campaign reports for marketing team leads and suppliers across platforms using google analytics, google data studio and MicroStrategy accurately and timeously

Maintain historical overview and analytics reporting on platform performance and where required conduct and present research into competitor platform performance

Strong written and verbal communication abilities in English and Afrikaans

Proficient with MS Outlook, Word, Excel and PowerPoint.

Must be adventurous and have a good knowledge and passion for wildlife and conservation.

Ability to research events and create marketing around it (various locations)

Reliable, ethical, confidential, motivated, sales orientated, honest, passionate.

Ability to work independently, as well as in a team.


Answering of telephone, bookings enquiries, emails or other forms of bookings

Invoicing and follow up

Ensure that deposits for bookings are paid

Exhibiting loyalty and commitment to clients and striving for excellence.

Work closely with our current booking agents and managers.

Undertake and complete any special projects or related tasks as and when required by the Reservations Manager or the Director of Sales and Marketing.

PA to CEO:

Any adhoc administrative tasks

Code 8 Driver’s Licence and own reliable vehicle

Drive children to and from school and activities.

Available to stay with children if and when CEO needs to travel.

Available to travel with family from time to time.

Prepared to relocate to White River.

Salary highly negotiable.

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