Operations Manager.
Leading hospitality and catering service providers – Doha Qatar
One of Qatar’s leading hospitality and catering service providers is seeking an Operations Manager.
We are seeking a highly experienced and dynamic Operations Manager to lead and oversee catering operations.
The role involves analyzing market data to identify opportunities, risks, and trends, ensuring excellent service standards, and leading a diverse team.
With a workforce of over 12,000 employees, we deliver large-scale catering, facilities management, and hospitality solutions to key clients across the energy,
healthcare, education, and corporate sectors in Qatar.
Reports to General Manager – Operations
Summary:
Responsible for managing day-to-day operations across multiple client sites, ensuring service excellence, operational efficiency, and compliance with company and client standards.
Requirements:
- Bachelor’s degree in Hospitality, Business, or related field.
- Minimum 5 years’ experience in large-scale catering operations.
- Strong leadership, client management, and communication skills.
- GCC experience preferred.
Responsibilities:
- Manage daily catering operations.
- Analyze market trends and operational data to improve service and identify risks.
- Oversee financial performance including budgeting and stock control.
- Ensure compliance with food safety and hygiene regulations
- Coordinate and execute high-profile events and functions.
- Maintain high levels of customer service, handling issues promptly and professionally.
- Recruit, train, and lead catering teams, fostering strong relationships with staff and clients.
- Manage vendor relations and supervise procurement as needed.
Qualifications:
- Bachelor’s degree in Hotel Management or related field.
- Strong leadership, interpersonal, and organizational skills.
- Commercial acumen and experience in a client-focused environment.
- Financial management and crisis-handling skills.
- Knowledge of food preparation, hygiene, and safety standards.
Salary R84000 – R 9400 NETT (No Tax)
Benefits: Transport & Accommodation.
Mobile allowance.
Cost of Work Permit / Visa will be covered by the company.
Medical insurance and annual leave ticket to home country.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
General Manager.
Multiple award winning 5* Game Lodge Lephalale Limpopo.
Oversee daily operations of the large 5* Game Lodge.
Ensure that all departments (front desk, housekeeping, food and beverage, maintenance, etc) function seamlessly.
Foster a guest-centric culture among staff. Address guest complaints and resolve issues promptly.
Prepare and manage budgets, forecasts, and financial reports. Monitor revenue and expenses to ensure profitability.
Develop strategies to increase revenue.
Conduct performance evaluations and manage staff schedules.
Develop and execute marketing strategies to attract new guests and retain existing ones. Ensure compliance with health, safety and sanitation standards.
Oversee security protocols to protect guests, staff, and property. Ensure that the property is well-maintained and aesthetically appealing.
Oversee repairs, renovations, and upgrades. Identify news business opportunities. Monitor industry trends and adapt strategies accordingly.
Provide regular reports on financial performance, guest feedback, and operational issues to owners or stakeholders.
Responsibilities:
• Lead & Inspire: Provide visionary leadership across all hotel departments, ensuring seamless operations and a culture of excellence.
• Guest Experience: Maintain world-class service levels, exceeding guest expectations at every touchpoint.
• Financial Success: Control budgets, manage costs, and drive revenue growth while maintaining profitability.
• Operational Excellence: Ensure the highest standards in housekeeping, maintenance, front office, and food & beverage.
• Team Development: Recruit, train, and mentor a team passionate about hospitality.
• Strategic Planning: Implement innovative strategies to enhance the hotel’s market position.
• Compliance & Standards: Uphold industry regulations and company policies.
Requirements:
• 6+ years of hotel management experience in a leadership role.
• Exceptional people management skills – ability to inspire, train, and develop staff.
• Strong financial acumen, including budget management and cost control.
• Proven track record of driving operational efficiency and guest satisfaction.
• Proficiency in Office Suite & Email applications.
• Strategic problem-solver with excellent decision-making skills.
Salary R 30 000 – R 40 000 including accommodation.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Deputy General Manager.
Luxury Hotel in Plettenberg Bay is looking for a Deputy Manager with strong F&B experience.
The role is to enhance the operational efficiency and service quality of the Hotel.
Responsibilities:
Responsible for managing the full operations, service, logistics and activities
Ensure that guests receive exceptional levels of personalized service
Assist the HOD’s in ensuring that guest spaces and facilities are impeccably maintained and fully functional.
Ensure that policies, processes and standards directly affecting the guests reflects their safety, security and preferences.
Develop, implement and monitor systems and methods that capture and communicate guest preferences
Ensure that brand standards are upheld, ensuring a streamlined and effective structure in line with hospitality trends.
Effective departmental meetings take place, accurate minutes are taken and follow ups completed.
Assist in achieving the best procurement agreements for the property
To keep the property innovative in its guest experience and up to date with both competitor offerings and current trends in the hospitality industry.
Be readily available to deal with all guest queries and complaints.
Responding to complaints to be dealt with in a pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion.
Requirements:
Minimum of 4 – 5 years Assistant Hotel Management experience within a 4/5* Hotel
Strong stock control
Tertiary qualification in Hospitality or Hotel Management beneficial
Advanced computer skills
Good with motivating staff.
Attention to detail.
Good with Admin, Stock Control and Cost Management.
Valid driver’s license would be an advantage
Salary: R35 000 Negotiable.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Rooms Division Manager.
Luxury 4* Hotel Plettenberg Bay
REQUIREMENTS
- Min 3years experience in a 4-star unit as Room Divisions Manager
- Management in full control of Front Office / Housekeeping/Maintenance Departments (HOD in place at each department)
- Knowledge of Property Management System essential
- Must be computer literate (Microsoft Office – Word, Excel, Outlook & Explorer)
- Good planning, organizational and time management skills
- Ability to work accurately under pressure.
- Must be guest service driven.
- Ability to work shifts.
- Excellent communication skills – verbal, written and telephonic.
- Must be able to use initiative & work unsupervised.
- Hospitality management diploma required
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Salary Negotiable – R35 000 – No Accommodation.
GM – Boutique Hotel.
Tranquil 4* retreat – Franschhoek – Western Cape
Minimum 2 years experience in running a Boutique Hotel or Guest House.
Minimum 4 star experience required 5 star will be favourable.
Starting Date Flexible
Management of all Hotel departments.
Prepare and manage budgets, forecasts, and financial reports. Monitor revenue and expenses to ensure profitability.
- Exceptional skills in staff and guest relations
- Strong Financial Administration
- Hands on Leader
- Ability to multitask, adapt to changing business needs, and think critically
- Strong organizational and time management skills
- High attention to detail
- Sound employment history with contactable references.
Strong hands on leader – who leads by example
Grade 12 and be computer literate
Previous experience on Opera and Micros
Formal hospitality degree/diploma preferable
Salary: R30 000 Live out.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Operations Manager
Ultra Luxury exquisite 5* Game Lodge – Lephalale – Limpopo
Job Specifications & Requirements:
4 – 5 years experience in an Operations Management position in a 4/5 Star Hotel.
Management of all Hotel departments.
- Exceptional skills in staff and guest relations
- Ability to multitask, adapt to changing business needs, and think critically
- Strong organizational and time management skills
- High attention to detail
- Sound employment history with contactable references.
Strong hands on leader – who leads by example
Grade 12 and be computer literate
Previous experience on Opera and Micros
Formal hospitality degree/diploma preferable
Candidate will be required to:
Be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.
Effective leadership, manage and oversee all departments within the hotel
Plan and manage the day to day operations effectively
Drive the broader goals of the hotel in relation to all outlets mentioned above
To ensure consistent acquisition and maintenance of guests
The managing of Human Resources paperwork for the entire hotel
Ensure the required policies, procedures and administrative systems and controls are in place
Day to day guest interaction to receive feedback and actively implement necessary action
Overseeing and assisting in departmental stock takes
Adherence to all company practices
Leading, training and motivating the team
Drive the hotel’s quality plan and implement all required standards
To stand in and perform the duties of an Acting General Manager in the absence of the General Manager
Salary: R30 000 including accommodation.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.