LODGE MANAGEMENT VACANCIES

lodge Management Couple

High End 5-star exclusive Game Lodge in the Welgevonden Big 5 Game Reserve

The lodge is expanding from 10 beds to 20 beds.  We need an enthusiastic Management Couple to support this project over the next few years while continuing the ordinary business operations of the Lodge. They must, as individuals, ideally have 5 years of experience working in a Luxury 5 Star Game Lodge and interacting with international guests. Depending on their skill set, they must be flexible and willing to participate in the daily activities of a small establishment, including Guiding, Food and Beverage, Hosting, Admin, Housekeeping, and Maintenance.

 Skills required:  Candidates should ideally be between the ages of 25 and 35 and have a passion for the hospitality industry and nature guiding!

 He:  Must be qualified as a Nature Guide and have current Trails Guide Qualifications. Backup or Leads will be a strong motivation.  Experience in maintenance and construction, as well as building and project management, will be advantageous.

She:  Must have experience in general lodge administration, help with Food, Beverage, Hosting, and Housekeeping would also be required. Qualifications as a chef will be an ideal extra advantage, or you could also be a Nature Guide but the key responsibility will be the Administration at the lodge.

The package offered is as follows:

 Monthly gross remuneration of approximately R15,000 – R40,000.00 per person negotiable depending on qualifications & experience.   The final salary will be based on the candidate’s current salary, but negotiable based on experience.

1. Meals: Food allowance (offered over and above the salary. R1 500 per person per month.
2. Uniform: Provided by the company
3. Laundry and room cleaning: This will be done by lodge staff.
4. Gratuities – Would receive tips mostly directly to guides or shares in the tips pool for the day or by guests on the property.

The work cycle is:   6 weeks on duty and two weeks off. We are incorporating the annual leave in this cycle.

 The accommodation is a furnished manager’s house with a loft, lounge, and bedroom with an ensuite bathroom. The Open-plan Kitchenette has a fridge, 4 plate stoves, and an oven.  Wi-Fi and DSTV streaming are included.

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

---

Lodge Management Couple.

High End Game Lodge Uganda.

Exceptional collection of camps and some of the most immersive and unique wildlife experiences in Uganda.

Experienced and dynamic Management Couple to oversee the daily operations of our Lodges and Camps in Uganda.

The Lodge Management Couple will be responsible for ensuring exceptional guest experiences, managing staff, maintaining the lodge’s facilities, and ensuring operational efficiency as well as guiding.

The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a commitment to sustainability and community engagement, guiding experience as well.

One of the Managers must have guiding experience to create unique game drive activities.

The Management Couple is responsible for overseeing the overall operations of the lodge, ensuring exceptional guest experiences, efficient management of staff, and maintaining the highest standards of hospitality.

The role encompasses management of Food & Beverage (F&B) services, maintenance, and administrative functions to ensure the smooth running of the lodge.

Key Responsibilities: 

1. Guest Experience:
Ensure guests receive outstanding service from arrival to departure.
Handle guest complaints and resolve issues promptly and efficiently.
Monitor guest feedback and implement improvements as necessary.
Build upon the existing guest experience to create new ideas and to ensure the product remains fresh and modern, whilst staying true to the history of the area – this includes guest delights, accommodation, food, staff, activities

2. Food & Beverage Management:

Oversee the planning and delivery of all F&B services, including menu planning, dining services, and bar operations.
Ensure compliance with health and safety regulations in all F&B areas.
Manage relationships with suppliers and negotiate contracts for the supply of food and beverages.Monitor inventory levels and control costs to maximize profitability.

3. Maintenance:

Oversee the maintenance of the lodge, including guest rooms, common areas, and outdoor spaces.
Ensure all facilities are in excellent working condition and meet safety standards.
Coordinate with maintenance staff and contractors for repairs and renovations as needed.
Implement preventive maintenance schedules to avoid disruptions in operations.

4. Administration:

Oversee administrative functions including budgeting, financial reporting, and payroll.
Maintain accurate records of all transactions and ensure timely submission of financial reports.
Manage staff schedules, leave requests, and performance evaluations.
Ensure compliance with all local laws and regulations, including labor laws and environmental standards.
Conservation and Community – working with the Uganda Wildlife Authority (UWA) in conservation and community projects and partnerships arrangements.

5. Staff Management:

Recruit, train, and supervise lodge staff, ensuring high standards of service and professionalism.
Foster a positive work environment and encourage teamwork and personal development.
Conduct regular staff meetings and training sessions.

Qualifications:
Proven experience as a Lodge Manager, Hotel Manager, or in a similar hospitality management role.
Strong leadership and team management skills with the ability to motivate and develop staff.
Excellent customer service and interpersonal skills, with a focus on guest satisfaction.
Solid understanding of hospitality operations, including housekeeping, maintenance, food and beverage, and front desk functions.
Knowledge of sustainability practices and community engagement principles.
Strong organizational and problem-solving abilities.
Proficiency in hospitality management software and Microsoft Office Suite.
Flexibility to work in a remote location and adapt to varying work schedules.
One of the Managers must have guiding experience to create unique game drive activities.

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

---

General Manager.

Oversee daily operations of the large 5* Game Lodge.

Ensure that all departments (front desk, housekeeping, food and beverage,

maintenance, etc) function seamlessly. Foster a guest-centric culture among staff. Address guest complaints and resolve issues

promptly. Prepare and manage budgets, forecasts, and financial reports. Monitor revenue and expenses to ensure profitability.

Develop strategies to increase revenue. Conduct performance evaluations and manage staff schedules. Develop and execute

marketing strategies to attract new guests and retain existing ones.  Ensure compliance with health, safety and sanitation standards.

Oversee security protocols to protect guests, staff, and property. Ensure that the property is well-maintained and aesthetically appealing.

Oversee repairs, renovations, and upgrades. Identify news business opportunities. Monitor industry trends and adapt strategies accordingly.

Provide regular reports on financial performance, guest feedback, and operational issues to owners or stakeholders.

---

Lodge Manager.

Exquisite 5* Game Lodge Big 5 Game Reserve Eastern Cape.

Dynamic, hands-on Lodge Manager who thrives in both guest-facing and operational environments.

This unique role blends the warmth and leadership of lodge management with the precision and accountability of administrative oversight.

Key Responsibilities.

Operational Management:
– Oversee daily lodge operations, ensuring seamless guest experiences and efficient team coordination.
– Lead and mentor staff across departments, fostering a culture of excellence and accountability.
– Maintain high standards of service, cleanliness, and safety throughout the lodge.

Administrative & Financial Management.
– Manage lodge budgets, revenue tracking, and expense control to ensure financial sustainability.
– Prepare and submit accurate daily, weekly, and monthly financial and performance reports.

Guest Experience.
– Personally welcome guests and ensure their stay exceeds expectations.
– Handle guest feedback with professionalism and empathy.
– Uphold confidentiality and protect guest and lodge property.

Staff Leadership.
– Lead recruitment, onboarding, and performance management of lodge and camp staff.
– Conduct training, appraisals, and disciplinary procedures in line with company policy.
– Foster a culture of excellence, respect, and continuous development.
– Build strong interdepartmental relationships to ensure operational effectiveness.

Compliance & Sustainability.
– Actively participates in the Health and Safety committee to uphold workplace standards.
– Well-versed in Employment Equity principles and reporting requirements.
– Demonstrates a solid understanding of labour law and confidently manages disciplinary procedures when required.

Health & Safety.
– Implement emergency procedures and ensure staff training and drills.
– Maintain compliance with OHS legislation and lodge standards.

Reporting & Communication.
– Maintain clear communication channels with staff, guests, and senior leadership.
– Provide regular updates on lodge performance, guest feedback, and operational incidents.

Continuous Improvement.
– Analyze feedback to identify areas for enhancement.
– Introduce innovative ideas aligned with the Lodge brand.

Minimum Experience & Requirements.

• Strong leadership, interpersonal, and crisis management skills.
• 3-5 years’ experience in luxury lodge or hospitality management, with strong administrative exposure
• Excellent communication and financial acumen.
• Proficient in Microsoft Office and Property Management Systems (e.g., Apex, Opera).
• Valid driver’s license
• First aid training and knowledge are beneficial.
• Professional, detail-oriented, and guest-centric.
• Adaptable, resilient, and composed under pressure.
• Self-disciplined, punctual, and respectful.
• Passionate about hospitality, nature, and cultural engagement.
• Able to work independently and take full responsibility for tasks.
• Strong organizational skills and financial acumen.
• Warm and welcoming demeanor with a commitment to excellence.

Salary R 30 000 Negotiable including accommodation.

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

Apply for this Position

---

Assistant Lodge Manager.

5* Game Lodge Zambezi River Malawi

Assistant Lodge Manager

The Lodge Manager will play a key role in ensuring every guest leaves the Lodge with an unforgettable experience.

Responsibilities:

Guest Experience

● Host Guests:

Engage with guests to ensure they are comfortable and fully enjoying their stay.

● Exceptional Service:

Work closely with the safari, housekeeping, and guest services teams to deliver a personalized, high-quality guest experience.

● Guest Safety:

Educate guests on safety protocols, especially regarding interaction with wildlife. Ensure all guests are informed about safety procedures and are kept well
informed regarding animal activity around the lodge.

● Team Management:

Lead a team of dedicated professionals, ensuring communication flows between departments such as guest services, housekeeping, maintenance, and the safari team.

● Training & Development:

Implement and oversee staff training programs that encourage professional growth. Lead by example and foster a culture of teamwork and dedication to service excellence.

● Room Checks:

Conduct regular inspections of guest rooms to ensure cleanliness, comfort, and maintenance standards are met.

● Guest Safety Protocols:

Educate guests on safety protocols, especially regarding interaction with wildlife. Ensure all guests are informed about safety procedures and are kept well informed regarding animal activity around the lodge.

Guest Engagement & Experience

● Hosting Special Experiences: Coordinate and host special guest experiences such as private sundowners, bush dinners, and exclusive game drives. Ensure each activity is personalized and leaves a lasting impression.
● Community Engagement: Promote the lodge’s involvement with local communities, and encourage guests to learn about or contribute to local initiatives like the “Root to Fruit” reforestation project and educational outreach programs.

Skills & Qualifications:

● Proven Leadership: 5+ years of experience in lodge management or high-end hospitality, with a focus on creating unforgettable guest experiences.
● Strong Communication: Excellent ability to communicate with guests, staff, and external partners. Must be personable, empathetic, and diplomatic.
● Cultural Sensitivity: Understanding of local customs and traditions to ensure respectful guest experiences.
● Team Management: Experience in leading, training, and inspiring a diverse team to deliver outstanding service. Foster strong professional relationships with other managers at the Lodge.
● Crisis Management: Ability to calmly handle emergencies and ensure staff and guests are well-informed about safety protocols.
● First Aid Certified: Up-to-date first aid certification is required, with a readiness to handle any medical incidents on-site.

What We Offer:
● The opportunity to lead a world-class lodge in one of Africa’s most stunning national parks.
● A competitive salary and benefits package.
● A supportive, tight-knit team committed to making every guest’s experience unforgettable.
● Openness to new ideas and approaches that enhance the guest experience.
● A chance to contribute to wildlife conservation and community development

Salary:  Market related including accommodation – NETT Salary – after deductions 

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

---

Operations Manager.

Lodge Assistant Manager / Maintenance Manager Couple.

Assistant Lodge Manager Specs.

5* Game Lodge Zambezi River Malawi

Assistant Lodge Manager

The Lodge Manager will play a key role in ensuring every guest leaves the Lodge with an unforgettable experience.

Skills & Qualifications:

● Proven Leadership: 5+ years of experience in lodge management or high-end hospitality, with a focus on creating unforgettable guest experiences.
● Strong Communication: Excellent ability to communicate with guests, staff, and external partners. Must be personable, empathetic, and diplomatic.
● Cultural Sensitivity: Understanding of local customs and traditions to ensure respectful guest experiences.
● Team Management: Experience in leading, training, and inspiring a diverse team to deliver outstanding service. Foster strong professional relationships with other managers at the Lodge.
● Crisis Management: Ability to calmly handle emergencies and ensure staff and guests are well-informed about safety protocols.
● First Aid Certified: Up-to-date first aid certification is required, with a readiness to handle any medical incidents on-site.

Maintenance Manager specs:

5* Game Lodge – Liwonde National Park  Malawi

Skilled and proactive hands on Maintenance Manager to lead all maintenance operations across the property.

Hands on multi skilled profile; diesel mechanic, fabrication, generator systems, solar, fleet management, and lodge infrastructure

The role requires someone with:

• Strong hands-on mechanical and diesel experience, boats experience — able to personally handle vehicle, generator, and boat repairs or supervise them with high level of knowledge.
• Broader technical range — including plumbing, construction, welding/fabrication, and solar/hybrid power systems.
• Proven experience in remote or off-grid lodge environments, where the manager isn’t just supervising but physically resolving technical problems.

This position is responsible for the overall leadership, coordination, and performance of the Maintenance Department, ensuring that all infrastructure, vehicles, boats, generators, equipment, and utilities are maintained to the highest standard.
The Maintenance Manager plays a critical role in ensuring operational reliability, minimizing downtime, and safeguarding the guest experience.

The successful candidate will drive a culture of preventive maintenance, efficient resource use, and pride in workmanship — directly contributing to the lodge’s reputation for excellence.
Key Responsibilities:
1. Leadership & Department Management
● Lead and manage a maintenance team of approximately 40 staff, including the Assistant Maintenance Manager, Storeman, and Heads of Department (Carpentry, Plumbing, Electrical, Mechanical).
● Provide clear guidance, set performance expectations, and foster accountability at every level.
● Conduct on-the-job training and promote skills upliftment, ensuring continuous improvement in technical standards and workmanship.
● Motivate the team, build strong morale, and maintain a professional and disciplined work culture.
● Instill a culture of quality control, ensuring all work is checked, verified, and meets lodge standards before sign-off.
2. Preventive Maintenance & Asset Care
● Oversee all mechanical and technical maintenance, ensuring vehicles (safari and non-safari), boats, generators, and equipment are serviced on schedule and in optimal condition.
● Maintain detailed service records for all assets and ensure adherence to preventive maintenance schedules.
● Implement systems that minimize reactive repairs, breakdowns, and operational disruptions.
● Monitor the correct use of tools, spare parts, and consumables, reinforcing accountability in the workshop.
3. Inventory & Stock Control
● Manage the central maintenance store and ensure adequate stock of critical spares, service parts, and fuel (diesel, petrol, paraffin).
● Maintain accurate logs for stock movement, fuel usage, and parts consumption.
● Draft all maintenance-related procurement requests and ensure cost-effective sourcing of materials.
● Conduct periodic stock audits to ensure transparency and control.
4. Fuel & Consumption Monitoring
● Track and report monthly on:
○ Vehicle fuel consumption
○ Generator fuel consumption
○ Overall site usage of diesel, petrol, and paraffin
● Identify and investigate discrepancies or unusual consumption patterns promptly.
5. Scheduling & Coordination
● Work closely with Lodge and Camp Management to plan and schedule maintenance tasks with minimal impact on guest activities.
● Ensure maintenance teams are prepared, punctual, and responsive within tight operational windows.
● Prioritize tasks effectively, balancing preventive work with urgent repairs.
6. Waste Management & Workshop Standards
● Oversee the lodge’s waste management system, ensuring responsible disposal and transport of non-incinerable waste off-site.
● Maintain a clean, organized, and efficient workshop environment at all times.
● Continuously improve back-of-house standards to reflect professionalism and pride in the maintenance function.
7. Procurement & Technical Support
● Support the procurement of maintenance equipment, tools, and materials in coordination with the General Manager.
● Actively assist in identifying and sourcing specialized items for mechanical, electrical, and construction needs.
8. Emergency Response & Guest Interaction
● Be available to respond to maintenance emergencies when on-site, including after hours.
● Participate in back-of-house guest tours when required, representing the lodge’s operational excellence.
Key Qualities & Competencies
● Proactive leadership with a hands-on management style.
● Strong technical aptitude across mechanical, electrical, plumbing, and waste management systems.
● Excellent organizational and reporting skills.
● Strong interpersonal and communication abilities.
● Commitment to preventive maintenance, cost efficiency, and continuous improvement.
● High standards of integrity, accountability, and professionalism.
Qualifications & Experience
● Technical trade qualification or background strongly preferred (Mechanical, Electrical, or related).
● Minimum 5 years’ practical maintenance management experience, ideally in a remote lodge, resort, or camp environment.
● Proven track record in team leadership, preventive maintenance planning, and stock control.
● Sound understanding of mechanical and electrical systems used in off-grid or hybrid power environments.
Location

Salary is NETT – After ALL Deductions – with Accommodation, Meals and Med Aid

Flights: One annual round-trip airfare to Johannesburg

● Accommodation: Provided at the Game Lodge
● Meals: All meals provided
● Medical Cover:
Scheme: Medical Aid Society of Malawi (MASM)
Coverage: In-country and international

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

---

Lodge Manager.

Privately owned luxury Safari Lodge – Lake St Lucia.

An UNESCO World Heritage Site.

Requirements:

Remote intimate Safari Lodge experience.

We are looking for a dynamic young person –  late 20’s to 30s.

Min 5 years luxury Lodge management experience required.

Be an all rounder.

Manage all lodge departments ; F/B – Front Office – Maintenance – Housekeeping

Excellent guest relation skills required.

They must also have admin skills.

Education:

Diploma or degree in Hospitality Management or related field (advantageous)

Must have a valid drivers license.

Skills:

Strong leadership and interpersonal skills.

Excellent organizational and multitasking abilities.

Financial literacy and computer proficiency (Excel, POS, reservation systems)

High standards of professionalism and attention to detail

Warm, engaging personality with a passion for people and nature.

Basic Maintenance.

Must have traceable references from GM or owners (not colleagues)

Salary market related including accommodation.  Meals on duty.

1 Bed, Cottage available.

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.

---

Assistant Lodge Manager.

Newly built ultra luxury 5* Game Lodge – North Dolly – Tanzania.

Our client in Tanzania is seeking a female Tanzanian National.

To support the Camp Manager in the day-to-day operations of the camp, ensuring guest satisfaction, operational efficiency, staff performance, and compliance with company standards.

This role requires strong leadership, excellent communication skills, and the ability to handle multiple priorities in a remote bush environment.

Key Responsibilities

1. Guest Experience & Service Excellence

• Assist in overseeing all guest interactions to ensure a world-class experience.
• Greet and host guests, resolve complaints promptly, and anticipate needs.
• Monitor service delivery across departments to ensure company standards are met.
• Coordinate guest activities, game drives, and excursions with the guiding team.

2. Staff Management & Training

• Supervise daily staff duties, rosters, and discipline in coordination with the Camp Manager.
• Assist in staff training on service standards, safety, and operational procedures.
• Promote teamwork, motivation, and positive staff morale.

3. Operations & Administration

• Ensure smooth running of housekeeping, kitchen, maintenance, and front-of-house operations.
• Assist in managing stock control, ordering, and receiving supplies.
• Maintain accurate operational records, reports, and logbooks.
• Monitor compliance with company SOPs and safety regulations.

4. Financial Oversight

• Assist in managing camp budgets and cost control.
• Authorize minor purchases within delegated authority.
• Monitor daily revenue reports and assist with financial reconciliations.

5. Health, Safety & Compliance

• Ensure adherence to health and safety protocols for guests and staff.
• Maintain emergency procedures and readiness (medical, fire, wildlife encounters).
• Ensure compliance with company policies, legal requirements, and licensing.

Requirements

Education & Experience:

• Diploma/Degree in Hospitality Management or related field.
• Minimum 5 years’ supervisory experience in luxury lodge/camp operations.
• Knowledge of bush/remote camp management an advantage.

Skills & Competencies:

• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Ability to handle guest complaints diplomatically.
• Proficiency in MS Office and lodge management systems.
• Ability to work in remote locations for extended periods.

Personal Attributes:

• High integrity and professionalism.
• Proactive problem solver with attention to detail.
• Culturally sensitive and adaptable.
• Passionate about hospitality and guest experience.

Salary: Market related including accommodation.

Apply for this Position

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.