Service Supervisor.

World Class 5* Game Lodge – Mpumalanga

Key Focus Areas

  • 2 years Guest Service experience – World Class 5* Game Lodge
  • Floor Management – High service & overall standards
  • Staff Coaching and Training
  • Duty Host
  • Excellent communication skills
  • Immaculate presentation always
  • Stock control and Stock takes
  • Health and Safety procedures always
  • Basic knowledge of planning, budgeting and admin

Requirements – Qualifications and Skills

  • Grade 12 is essential
  • Computer skills (MS Office Suite / emails)
  • Good administration skills
  • Problem solving skills
  • At least 1 year of experience in a similar position
  • Driver’s license

Salary highly negotiable including accommodation and company benefits

  • Meals are provided
  • 13% Provident Fund (compulsory)
  • 50% Medical Aid (optional)

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Guest Services Supervisor.

World Class High end Game Lodge Mpumalanga

• Primarily hosting and guest interaction
• Maintain hosting standards
• Be present at all times in the guest areas
• Serve drinks at the bar
• Set up bush functions from time to time
• Liaise between lodges about guest movements
• Work with the team and plan duties together, support where needed
• Be flexible and move between lodges
• Assist in lodge operations when not occupied with guests
• Play your part in ensuring guests get the World Class Game Lodge experience at its best
• Adherence to all Covid-19 safety guidelines and procedures
• Maintain a high level of hygiene in line with statutory requirements

Qualifications / Experience.

• South African Citizen
• Preferably 2 years experience in 5 Star Establishments
• Hotel or Tourism School (or similar qualifications)
• Hosting experience ie. maître, waiter, barman
• Wine knowledge (preferable but not essential)
• English speaking, fluent in written English
• Driver’s License essential

Behaviours / Skills

• A passion for people and making conversation
• Basic Computer Knowledge
• Experience of stock taking and stock control
• Good Organizational skills
• Hands on approach
• Willing to work long hours
• Good communicator• Anticipating guests needs and facilitating the small touches that enhance the guest experience
• Sensitive to cultural issues/ patient with colleagues
• Excellent social and interpersonal skills
• Sense of ownership and pride for the guest experience
• Attention to detail
• Flexible attitude and willing to take on tasks as necessary
• Able to interact with guests and behave appropriately
• Highly sociable and confident when meeting new people and able to entertain / host
• Ability to plan and organize
• Realistic expectations of bush life
• Well groomed and a good sense of personal hygiene

• Live-in basic furnished accommodation
• Meal allowance over and above salary as well as meals whilst on duty
• Gratuities left by guests

Salary highly negotiable including accommodation and company benefits

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Food & Beverage Manager.

High End luxurious residential Estate – Mediterranean beach – Tripoli – Libya

South African Citizen or permanent Resident.

Tertiary Education : Hospitality Management qualification ( 3 year Diploma or Degree )

5 years Hospitality F/B Management experience required.

Manage the full Food & Beverage Department, ensuring strict stock control in the bars and the kitchen,

offering our guests superior service and producing standard meals prepared in a hygienic environment.

To implement training programs and initiatives to improve staff service levels and morale, as well as staff development programs.

Responsible for the efficient and effective staffing of the Food and Beverage Department.

Controls and responds to all Food Cost, Beverage Cost and Operating Equipment variances.


  • Hospitality Management qualification required
  • Minimum 5 – 6 years F/B Management experience in exclusive 5* Estate Restaurants required.
  • Strong Managerial skills in Food & Beverage Department – 4 – 5* Hotels required.
  • Highly experienced in Food & Beverage department – 5* Hotels
  • Excellent computer skills

Salary Euro 3000 NETT including free Studio accommodation – expat & company benefits.

Apply for this Position