LODGE MANAGEMENT VACANCIES

Category:

General Manager / CEO – 6* Estate – Private Game Reserve – Eastern Cape.

World Class 6* Game Lodges situated in a 22 000 ha Private Game Reserve – Jansenville in the Eastern Cape.

We are looking for a Top Notch, highly experienced & qualified world class 6* Game Lodge CEO / General Manager to direct and manage the Reserve & Game Lodges business activities

and to develop and implement effective business strategies and programs.

General Manager responsibilities:

  • Design strategy and set goals for growth.
  • Control budgets and optimize expenses.
  • Ensure employees are motivated and productive.
  • Oversee day-to-day operations.
  • Set policies and processes.
  • Oversee recruitment and training of new employees.
  • Evaluate and improve operations and financial performance.
  • Prepare regular reports for owners.
  • Improving revenue.
  • Evaluating performance and productivity.
  • Analyzing accounting and financial data.
  • Researching and identifying growth opportunities.

General Manager requirements:

  • Proven experience as a General Manager or similar executive role in hospitality.
  • Experience in planning and budgeting.
  • Knowledge of business process and functions (finance, HR, procurement, operations).
  • Strong analytical ability.
  • Excellent communication skills.
  • Outstanding organizational and leadership skills.
  • Problem-solving aptitude.
  • BSc/BA in Business or hospitality, MSc/MA is a plus.
  • Proactive nature.

Salary R 120 000 – R 130 000 monthly – highly negotiable – 10 % profit share –  including family accommodation and company benefits.

Apply for this Position


 

General Manager

General Manager remote leading 5* Game Lodge Camp – Okavango Delta – the Northern Botswana Concession.

World renowned luxury ecotourism company that exists to protect pristine wilderness areas and the flora and fauna.

The role is ideally suited to a General Manager with 5 years experience in Game Lodge Management in 5* remote Game Lodges & Camps,

ensuring full support required to run the camps at the highest level possible and maintain the high standards set for this prestigious Camp.

The role will also encompass management of the overall daily operational expenses, involvement in planning and management of the camp budgets.

Ensuring that the camp is maintained and run to the best interest of the staff,the management company,

the owners of the camp as well as meeting and exceeding the guest’s expectations.

Qualifications :

  • A diploma or equivalent tertiary qualification in hospitality and or business management studies.
  • Minimum of 5 years of management experience in the related field.
  • Proven experience in managing , assets and staff compliment in remote locations.
  • Proven leadership skills, specifically in managing diverse management teams.
  • Proven record of outstanding staff relations.

Requirements :

  • Shown dedication to eco-tourism
  • Ability to set budgets and control spend
  • An attention to detail for a Premier and Classic brand
  • Excellent communication, organization and planning skills
  • Be able to motivate a team and lead your team
  • Ability to adapt and learn
  • Be able to spend time in Maun when required

Salary R 30 000  ( BWP 22 000  ) + provident fund +50% company contribution towards medical aid.

Accommodation is provided.

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World Class 6* Game Lodge Manager – 6* Estate – Private Game Reserve – Eastern Cape.

6* Game Lodges situated in a 22 000 ha Private Game Reserve in the Eastern Cape.

To manage 3 new World Class 6* Game Lodges.

Our Client is seeking a highly experienced and qualified TOP notch Game Lodge Manager who has worked at highly prestigious and world class  5* Game Lodges

Excellent Guest Relations skills are required.

Hospitality Management qualification required

5 – 6 years World Class 6* Game Lodge experience needed at the most prestigious Game Lodges in Southern Africa.

to be able to communicate on all levels.

Proven experience in managing three 5* properties, assets and staff compliment.

Proven leadership skills, specifically in managing diverse management teams.

Proven record of outstanding staff relations.

  • Shown dedication to eco-tourism
  • Ability to set budgets and control spend
  • An attention to detail for a Premier and Classic brand
  • Excellent communication, organization and planning skills
  • Be able to motivate a team and lead your team
  • Ability to adapt and learn
  • Hosting & Dealings with guests, Tour operators, and VIP’s. Must exceptionally well spoken and presentable
  • Strong Knowledge within the following department: Housekeeping / Maintenance / Food & Beverage / Kitchen.
  • Strong Financial Understanding, w.r.t. Budgets / Costings / Stock control /
  • Good Computer skills in MS Office (Work, Excel, Outlook).
  • Reliable, Ethical, Confidentiality driven, Motivated, Sales Orientated, Honest, Passionate.
  • Staff Training.
  • Valid RSA Drivers licence.
  • Excellent Track Record.

Salary R 50 000 – R 75 000 highly negotiable. Including accommodation & company benefits.

Apply for this Position


 

Camp Manager

Exclusive 5* Game Lodge – Waterberg – Limpopo Province

The Camp Manager supports the Lodge Manager and enables the lodge to provide efficient guest service and to create a warm and welcoming atmosphere for all our guests.

A high level of focus on Guest Experience and staff management of the Guest Relations team. A focus also will be on the Administration and Inventory Control of the lodge.

Key Focus Areas :

• Deliver friendly, efficient Guest Service;

• Ensure Front Desk complete administration accurately and according to standard operating procedures;

• Fill-in as the Lodge Manager when required;

• Liaise with Guests and maintain effective communication;

• Ensure Lodge Guest experience levels are met and maintained consistently;

• Ensure Front of House staff are familiar with emergency services and procedures;

• Chair daily operational meetings in conjunction with Lodge Managers;

• Deliver training to staff and work with HR to ensure development and well-being of staff;

• Compile Lodge month end reports; • Manage and control inventory stock counting/ inventory accuracy checks.

Requirements – Qualifications and Skills :

• Degree/Diploma in Hospitality Management.

• At least 3 years’ experience in a similar position

• Previous 5* experience essential

• Strong F&B experience

• Administration and Financial controlling competence

• Excellent knowledge of overall hospitality operations

• Valid code 08 driver’s license • MS Office Suite

Salary highly negotiable. Including accommodation & company benefits.

Apply for this Position


 

Game Lodge Manager.

Exquisite 5* Game Lodge Limpopo Province

Prior experience required in similar LODGE MANAGEMENT position

Good command of the English language

Proven skills & track record in Front of House or F&B management, or both

Well-spoken and presentable

Be guest-centric ensuring great experiences

Innovative and creative

To drive hospitality at the Lodge to new levels

Must be experienced in managing, training, cost control and have strong administrative skills

Relationship building, with staff, guests, the community, the industry (agents and other lodges)

Strong leader who has been in charge of employees before

Formal hospitality degree/diploma preferable – Lateral thinking ability
Must be able to cope under pressure to meet guests needs

Good interpersonal skills and communication with staff and guests

Attention to detail

Diligence and self-motivation to meet deadlines

Willingness/ability to share information and teach and inspire others

Computer and financial skill

Effective leadership & management skills

Plan and manage lodge operations effectively

Drive the broader goals of the group as required by Head Office

Knowledge of OPERA Systems required

Knowledge of Game Reserve Operations required

Computer literate

Able to handle pressure & difficult situations if required

Able to multi task & deliver as required in accordance with company standards

Adherence to all company practices – Leading, training and motivating the team

Drive the lodge’s quality plan and implement all required standards LEVEL Management

SALARY R 20 000 negotiable – 13% Provident – forms part of CTC package (compulsory membership).

Live In Position & Meals provided on duty

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FOH Anchor.

High End – World Class 5* Game Lodge Mpumalanga.

4 – 5 years Assistant Lodge Management experience required.

Hotel school qualification

4 years’ work experience

Similar experience in a 5 star environment

Exceptional knowledge of Food and Beverage, in particular wine, cigars and cheese

Experience of Stock controls and management of month to month stock take

Excellent attention to detail

Computer literate

Exceptional communication skills in English

Financial management skills

Management experience of junior staff

Be in possession of a valid South African work permit

Relieves the Assistant Lodge Manager during cycle leave

Manage day to day operations

Coordination of service, wine tastings, functions etc

Managing stock, breakages

Manage staff in terms of discipline and service

Hosting

Check ins and outs

Salary highly negotiable including accommodation and company benefits.

Apply for this Position


 

Guest Services Supervisor.

World Class 5* Game Lodge Sabi Sands Game Reserve Mpumalanga

Qualifications / Experience

• South African Citizen

• Preferably 2 years experience in 5 Star Establishments

• Hotel or Tourism School (or similar qualifications)

• Hosting experience ie. maître, waiter, barman

• Wine knowledge (not essential)

• English speaking, fluent in written English

• Driver’s License essential

Behaviours / Skills

• A passion for people and making conversation

• Basic Computer Knowledge

• Experience of stock taking and stock control

• Good Organizational skills • Hands on approach

• Willing to work long hours

• Good communicator

• Anticipating guests needs and facilitating the small touches that enhance the guest experience

• Sensitive to cultural issues/ patient with colleagues

• Excellent social and interpersonal skills

• Sense of ownership and pride for the guest experience

• Attention to detail

• Flexible attitude and willing to take on tasks as necessary

• Able to interact with guests and behave appropriately

• Highly sociable and confident when meeting new people and able to entertain / host

• Ability to plan and organize

• A sense of fun and understanding of the Virgin way of doing things

• Realistic expectations of bush life

• Well groomed and a good sense of personal hygiene

• Primarily hosting and guest interaction

• Maintain hosting standards

• Be present at all times in the guest areas

• Serve drinks at the bar

• Set up bush functions from time to time

• Liaise between lodges about guest movements

• Work with the team and plan duties together, support where needed

• Be flexible and move between lodges

• Assist in lodge operations when not occupied with guests

Salary Highly negotiable including accommodation

Basic monthly salary market related

• Live-in basic furnished accommodation

• Individual gratuities left by guests

• 1% Company Revenue Gratuity

• 50% Company Contribution on Medical Aid

• 50% Company Contribution on Virgin Pension Fund

• 20 Bed nights for family and friends annually at R500 p/p/p/night

• Uniform provided

Apply for this Position