Rooms Division Manager.
Luxury Inner city sanctuary, modern in design – Hotel Cape Town Western Cape.
REQUIREMENTS
- Min 3years experience in a 4-star unit as Room Divisions Manager.
- Management in full control of Front Office / Housekeeping/Maintenance Departments (HOD in place at each department).
- Knowledge of Property Management System essential.
- Must be computer literate (Microsoft Office – Word, Excel, Outlook & Explorer).
- Good planning, organizational and time management skills.
- Ability to work accurately under pressure.
- Must be guest service driven.
- Ability to work shifts.
- Excellent communication skills – verbal, written and telephonic.
- Must be able to use initiative & work unsupervised.
- Hospitality management diploma required
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Salary Negotiable – R35 00
Rooms Division Manager.
Luxury 4* Hotel Plettenberg Bay.
REQUIREMENTS
- Four star Hotel experience as Rooms Division Manager – (4 – 5 years)
- Excellent Guest Relations skills required.
- Good planning, organizational and time management skills.
- Ability to work accurately under pressure.
- Must be guest service driven.
- Management in full control of Front Office / Housekeeping/Maintenance Departments (HOD in place at each department)
- Knowledge of Property Management System essential
- Computer literate (Microsoft Office – Word, Excel, Outlook & Explorer).
- Must be computer literate (Microsoft Office – Word, Excel, Outlook & Explorer)
- Good planning, organizational and time management skills
- Ability to work accurately under pressure.
- Must be guest service driven.
- Ability to work shifts.
- Excellent communication skills – verbal, written and telephonic.
- Must be able to use initiative & work unsupervised.
- Hospitality management diploma required
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Salary Negotiable – R35 000 – No Accommodation.
Lodge Concierge. ( put on hold )
Ultra Luxury 5* Game Lodge Western Cape
Position has been put on hold for the time being.
Position Overview
We are seeking a professional and resourceful Concierge to provide exceptional guest service, ensuring each visitor enjoys a seamless and memorable experience. The ideal candidate will be knowledgeable about local attractions, restaurants, and services, while demonstrating excellent communication and organizational skills.
Key Responsibilities
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Warmly welcome guests, handle inquiries, and provide accurate information on facilities, services, and local attractions.
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Assist guests with reservations for restaurants, events, tours, and transport.
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Arrange special requests such as spa bookings, tickets, flowers, or personal errands.
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Provide tailored recommendations to enhance the guest experience.
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Handle guest complaints and resolve issues promptly and professionally.
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Maintain an up-to-date knowledge of hotel facilities, promotions, and loyalty programs.
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Build strong relationships with local service providers, vendors, and partners.
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Ensure all guest requests are logged, tracked, and followed up until completion.
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Assist with administrative tasks, including reports, billing, and record-keeping.
Qualifications & Skills
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Previous experience as a Concierge, Front Office Agent, or in a guest-facing role within hospitality.
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Strong knowledge of local culture, restaurants, nightlife, events, and travel options.
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Excellent communication, interpersonal, and problem-solving skills.
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High level of professionalism, discretion, and service-oriented attitude.
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Ability to multitask, prioritize, and work under pressure.
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Proficiency in MS Office; additional languages are an advantage.
Personal Attributes
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Friendly, approachable, and confident demeanor.
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Highly organized with attention to detail.
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Passionate about hospitality and creating extraordinary guest experiences.
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Flexible schedule, including evenings, weekends, and holidays.
Salary R 15 000 – R 20 000 including accommodation and company benefits.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Front Office – Admin – Reservations.
High End Luxury 5* Game Lodge Madikwe – North West
- Minimum 2 years’ experience in hospitality as FOH/Reservations.
- Responsible for reservations and FOH duties
- Good Communication skills are also a must and maintaining high standards of service and hospitality to exceed guest expectations.
- This individual should also be able to assist with general administration at the lodge therefore strong administrative and organizational abilities essential.
- Coordinate bookings/reservations, check-ins, and check-outs efficiently – taking and processing payments.
- Curio shop sales and monthly stock take.
- Experience on PAN Hospitality reservations and accounting system would be a huge advantage.
- Duties will also include hosting of guests/agents and handling guest inquiries, concerns or complaints, and special requests in a professional and timely manner. Good command of the English language is a necessity as they will be dealing with mostly international guests.
- Further responsibilities will be doing room checks and overseeing housekeeping department.
- Attention to detail, problem-solving skills, and the ability to work under pressure and leading by example is very important.
- Availability to work flexible hours and extra hours when required.
- Own transport
Benefits:
Salary R11 000 – R14 000 p/m depending on experience.
Salary R 17500 – R 20000 Assistant Lodge Manager.
Accommodation: Live-in position provided with a one-bedroom house (regrettably no pets or dependents).
Meals & uniform provided
Work Cycle: 6 weeks on and 2 weeks off. Ability to work and live in a remote, safari lodge environment.
Annual leave
Medical aid (after 3 months)
Provident fund (after 3 months)
UIF contribution
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.