Rooms Division Manager.
Luxury Inner city sanctuary, modern in design – Hotel Cape Town Western Cape.
REQUIREMENTS
- Min 3years experience in a 4-star unit as Room Divisions Manager.
- Management in full control of Front Office / Housekeeping/Maintenance Departments (HOD in place at each department).
- Knowledge of Property Management System essential.
- Must be computer literate (Microsoft Office – Word, Excel, Outlook & Explorer).
- Good planning, organizational and time management skills.
- Ability to work accurately under pressure.
- Must be guest service driven.
- Ability to work shifts.
- Excellent communication skills – verbal, written and telephonic.
- Must be able to use initiative & work unsupervised.
- Hospitality management diploma required
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Salary Negotiable – R35 000
Rooms Division Manager.
Luxury 4* Hotel Plettenberg Bay.
REQUIREMENTS
- Four star Hotel experience as Rooms Division Manager – (4 – 5 years)
- Excellent Guest Relations skills required.
- Good planning, organizational and time management skills.
- Ability to work accurately under pressure.
- Must be guest service driven.
- Management in full control of Front Office / Housekeeping/Maintenance Departments (HOD in place at each department)
- Knowledge of Property Management System essential
- Computer literate (Microsoft Office – Word, Excel, Outlook & Explorer).
- Must be computer literate (Microsoft Office – Word, Excel, Outlook & Explorer)
- Good planning, organizational and time management skills
- Ability to work accurately under pressure.
- Must be guest service driven.
- Ability to work shifts.
- Excellent communication skills – verbal, written and telephonic.
- Must be able to use initiative & work unsupervised.
- Hospitality management diploma required
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Salary Negotiable – R35 000 – No Accommodation.
Lodge Concierge. ( put on hold )
Ultra Luxury 5* Game Lodge Western Cape
Position has been put on hold for the time being.
Position Overview
We are seeking a professional and resourceful Concierge to provide exceptional guest service, ensuring each visitor enjoys a seamless and memorable experience. The ideal candidate will be knowledgeable about local attractions, restaurants, and services, while demonstrating excellent communication and organizational skills.
Key Responsibilities
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Warmly welcome guests, handle inquiries, and provide accurate information on facilities, services, and local attractions.
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Assist guests with reservations for restaurants, events, tours, and transport.
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Arrange special requests such as spa bookings, tickets, flowers, or personal errands.
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Provide tailored recommendations to enhance the guest experience.
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Handle guest complaints and resolve issues promptly and professionally.
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Maintain an up-to-date knowledge of hotel facilities, promotions, and loyalty programs.
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Build strong relationships with local service providers, vendors, and partners.
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Ensure all guest requests are logged, tracked, and followed up until completion.
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Assist with administrative tasks, including reports, billing, and record-keeping.
Qualifications & Skills
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Previous experience as a Concierge, Front Office Agent, or in a guest-facing role within hospitality.
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Strong knowledge of local culture, restaurants, nightlife, events, and travel options.
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Excellent communication, interpersonal, and problem-solving skills.
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High level of professionalism, discretion, and service-oriented attitude.
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Ability to multitask, prioritize, and work under pressure.
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Proficiency in MS Office; additional languages are an advantage.
Personal Attributes
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Friendly, approachable, and confident demeanor.
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Highly organized with attention to detail.
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Passionate about hospitality and creating extraordinary guest experiences.
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Flexible schedule, including evenings, weekends, and holidays.
Salary R 15 000 – R 20 000 including accommodation and company benefits.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.
Apply for this Position
Spa Therapist/Admin Operations Assistant:
High End Luxury 5* Game Lodge Madikwe – North West
Spa professional who’s ready to shift away from full-time treatments and into a broader hospitality support role blending spa knowledge with reception, hosting,
and operations duties across the lodge.
This role is perfect for someone who enjoys being hands-on and is eager to contribute to various areas of our operations to help ensure seamless guest experiences, which will be a great way to learn and grow with us.
The ideal candidate is passionate about wellness, creating memorable experiences and the hospitality industry, delivers a warm welcome, excellent customer service, and maintains the highest standards of professionalism and hygiene.
Key Responsibilities
The candidate must be a fully qualified skincare therapist, minimum 1 Year Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC
The applicant must also have strong administrative and organizational abilities as a large part of the position include administrative/reception, hosting, stock control responsibilities, and general lodge operations.
Skilled in all the desired therapies: Facials, Manicure/Pedicures, Body Wraps and Exfoliation treatments, Massage treatments such as; Deep Tissue, Swedish, Hot Stone, Indian Head, Reflexology and Aromatherapy.
Minimum 3 years’ experience working in aesthetics, beauty, or spa industry. Preference will be given to candidates with experience working in admin, customer service, reception within a 5 star property/luxury hospitality/lodge and/or bush environment.
Experience in PAN Hospitality reservations and accounting system would be a huge advantage.
Required skills for this candidate include:
- Clear, confident, and professional communication skills are a must
- Trustworthy and punctual
- Well groomed & highly presentable
- Ability to work normal hospitality hours including shifts, overtime where required, working weekends and public holidays
- Self-motivated, organized, and reliable
- Must be able to prioritize and manage tasks independently
- Friendly and ability to work effectively both independently and as part of a team
- Helpful and dedicated to deliver excellent customer service, attention to detail and maintaining high standards of service
- Computer literate – this individual should also be able to assist with general daily administrative tasks therefore good planning and organizational skills essential
- Asist with curio shop sales, stock control and conducting monthly stock takes
- Hosting of guests during high tea and dinner to ensure the smooth running of these events
- Further responsibilities will be doing room checks and checking guests into their suites when required
- Provide assistance to the General and Assistant Managers in any areas required
- Own reliable transport essential
Benefits:
Salary – R8000 – R9000 per month depending on experience
10% commission on spa treatments. This position is also included in general staff gratuities
Live-in accommodation (single, furnished)
Meals and uniform provided
Work Cycle: 6 weeks on, 2 weeks off cycles
Annual leave: 21 Days per annum to be taken at a time which is mutually convenient to both you and the employer
Medical Aid Discovery Health KeyCare – after 3 months: employer to pay the total contribution to the medical aid scheme on your behalf.
Provident Fund – after 3 months: 5% contributed by employer and 5% contributed by employee
Spa service gratuities and also included in general staff gratuities
No partners, children or pets permitted